ANIS SYUHADA MD AKHIR
Shah Alam
Summary
A passionate tour consultant focussing on leisure travel. Offers strong research background of tourism. Dedicated, insightful and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Tour Coordinator
Kembara Sufi Travel & Tour Sdn Bhd
02.2024 - Current
- Provided travel advice to clients and assisted with travel bookings
- Managed client's financial transactions and collected payments via cash, check and online banking through a system (CRM)
- Responded to customer inquiries in a timely and professional manner
- Researched topic related to tour location, so that can give accurate information to clients such as weather, halal food, interesting activities, cultures etc
- Recommended tourist destinations and attractions based on client's preference and budget
- Created travel documents such as itineraries, roominglist, tickets and group travels
- Negotiated with airlines and ground inbound to get the best price
- Built relationships with vendors such as hotels, companies, airlines, ticketing and tour operator
- Developed good customer service skills to achive high level of satisfaction among clients
Freelance Video Editor (Contract)
Daie Centreco Sdn Bhd
04.2023 - 06.2023
- Assisted in editing, designing digital module for mutawif
- Actively involved as one of the affiliates for campaign 'Info Umrah DIY' and 'Modul Digital Mutawif'
- Succeed to achieve targets, which is more than 50 booking(has been sold) for Modul Digital Mutawif in two months
Education
Associate of Arts - Languages
UniSZA
Kuala Terengganu, Terengganu, Malaysia03-2022
Skills
- Strong organizational skills
- Emergency response preparedness
- Risk assessment
- Team leadership qualities
- Customer service
- Research
- Vendor partnerships
- Group oversight
- Relationship management
- Handling payments
- Sales
Personal Information
Date of Birth: 07/13/96
Timeline
Tour Coordinator
Kembara Sufi Travel & Tour Sdn Bhd
02.2024 - Current
Freelance Video Editor (Contract)
Daie Centreco Sdn Bhd
04.2023 - 06.2023
Associate of Arts - Languages
UniSZA
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