Amiruddin Bin Mohd Ariff

Solution Manager

TIME DotCom Berhad

09.2004 - Current

Increased department productivity by optimizing workflows and implementing best practices for solution management processes.
Promoted a culture of continuous improvement by encouraging team members to share ideas for enhancing solution offerings or streamlining operational efficiencies.
Conducted post-implementation reviews to identify areas of success as well as opportunities for improvement in future projects.
Contributed to company growth by securing repeat business from satisfied clients and facilitating referrals through excellent customer service practices.
Facilitated regular status updates with key stakeholders to maintain alignment on objectives and progress tracking throughout projects'' lifecycles.
Streamlined internal operations by designing user-friendly software applications that met both business needs and end-user requirements.
Led cross-functional teams in the successful design, development, and implementation of customized technology solutions.
Collaborated with sales teams to identify new business opportunities, fostering strong partnerships for future growth.
Delivered comprehensive training programs for staff members on various software tools, platforms, and technologies essential to their roles.
Coordinated with technical teams to ensure solution designs were in alignment with clients'' infrastructure requirements and overall technology strategy.
Identified potential risks within projects and implemented mitigation strategies to minimize potential impacts on project timelines, budgets, and deliverables.
Expedited project completion times with effective management of resources, budgets, and timelines.
Contributed to the establishment of organizational standards for solution development methodologies by providing valuable insights based on industry trends and best practices.
Liaised with other departments to minimize network interruptions and possible downtimes.