Parcel Delivery Driver
JNT Express
11.2023 - Current
Amir Rahman
Pegawai Bomba Bantuan
BINTULU,SARAWAK
Timeline
Firefighter
Jabatan Bomba Dan Penyelamat Malaysia
08.2023 - Current
Food and Beverage Attendant
Burger King
02.2023 - 03.2023
Food and Beverage Attendant
Subway
03.2022 - 07.2022
Food Delivery Driver
GrabFood
12.2020 - 10.2023
Food Delivery Driver
Foodpanda
07.2020 - 03.2021
Operator
Serba Dinamik
12.2019 - 07.2020
Food and Beverage Attendant
KFC
08.2019 - 10.2024
SKM TAHAP 2 & TAHAP 3 - Electrician
Harina Consultancy Services
02.2017 - 04.2019
SKM TAHAP 2 - Automotive
Giatmara
01.2016 - 12.2016
Work History
Parcel Delivery Driver
JNT Express
BINTULU, SARAWAK
11.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Firefighter
Jabatan Bomba Dan Penyelamat Malaysia
BINTULU, SARAWAK
08.2023 - Current
- Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Prepared incident reports detailing personnel, location and results of each call.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
Food and Beverage Attendant
KFC
BINTULU, SARAWAK
08.2019 - 10.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
Food Delivery Driver
GrabFood
BINTULU, SARAWAK
12.2020 - 10.2023
- Maintained positive relationships with customers to promote continued business opportunities.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Navigated efficiently through various routes for timely food deliveries.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
Food and Beverage Attendant
Burger King
KUCHING, SARAWAK
02.2023 - 03.2023
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Participated in ongoing training sessions to stay updated on industry trends and best practices for optimal job performance.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Monitored food and beverage supplies, assisting with restocking when needed.
Food and Beverage Attendant
Subway
BINTULU, SARAWAK
03.2022 - 07.2022
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Processed payments for orders and provided customers with change.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Offered product samples, answered questions and helped customers find items.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Trained new staff members on company policies and procedures.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Food Delivery Driver
Foodpanda
BINTULU, SARAWAK
07.2020 - 03.2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
Operator
Serba Dinamik
BINTULU, SARAWAK
12.2019 - 07.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Fed raw materials into machines.
- Maintained organized work area by cleaning and removing hazards.
Overview
1
1
Years of professional in firefighter
3
3
years of post-secondary education
3
3
Years of experience in food delivery
Education
SKM TAHAP 2 - Automotive
Giatmara
Giatmara Bintulu 01.2016 - 12.2016
SKM TAHAP 2 & TAHAP 3 - Electrician
Harina Consultancy Services
Harina Consultancy Services Bintulu 02.2017 - 04.2019
Skills
- Life and Property Protection
- Emergency Communications
- Emergency Response Procedures
- Incident Safety
- Ladder Operation
- Hose Connections
- Firefighting Activities
- Fire Prevention
- Physical Fitness Training
- Map Reading
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly motivated Firefighter with knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering 1 years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.
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