Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliff Zainuddin

Data Centre On-Site Lead
Johor Bahru,01

Summary

Experienced Data Center Operations Engineer and Site Lead with over nearly 2 years of career managing and maintaining mission-critical IT infrastructure in high-availability environments. Proven ability to lead onsite operations, supervise DCT team, and coordinate end-to-end deployments while ensuring strict adherence to compliance standards. Skilled in hardware troubleshooting, structured cabling, network support, and infrastructure inspections, with hands-on experience in direct liquid and immersion cooling. Strong background in incident response, vendor coordination, capacity planning, and enforcing SOPs across shift operations. Trusted for delivering operational excellence, team leadership, and continuous service improvement in dynamic data center environments.

Overview

6
6
years of professional experience

Work History

Data Centre On-Site Lead

Wesco Anixter
11.2024 - Current
  • Collaborated with other Site Leads to share best practices and improve overall company performance.
  • Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.


  • Diligently verified pressure tests for cooling systems of each server rack, ensuring that they were in good condition and operating smoothly.
  • Proactively monitored the Cooling Distribution Unit (CDU), identifying and promptly escalating any abnormalities or alarms to relevant parties.
  • Implemented troubleshooting processes for hardware operations related to the physical or data link layer of network elements like servers, switches, routers, optical fibers, and UTP cables within stipulated timeframes.
  • Demonstrated proficiency in diagnosing and resolving connectivity issues with fiber optic and copper cables in a high-density data center environment.
  • Proficiently executed the organization, arrangement, and installation of IT equipment within a high-density data center, ensuring responsible racking and stacking practices.
  • Improved site efficiency by implementing streamlined processes and procedures.
  • Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
  • Oversee onsite DCT daily operation
  • Involve in deployment stage , delivery , rack and stack , first hand troubleshooting ,
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Managed media handling tasks such as secure Degausse and Destroy of HDDs/SSDs, ensuring strict adherence to data center policies and data privacy standards.
  • Coaching and train New Staff


Data Center Operation Engineer

Wesco Anixter
08.2023 - Current
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Troubleshooting IT related fault onsite
  • Conducted routine physical and visual inspections of server and network hardware to proactively detect and address performance or operational issues before they escalated.
  • Delivered break-fix hardware support, including part replacements (HDDs, memory, mainboards, SFP modules), installation of new components, and fiber/copper cable management.
  • Troubleshot and resolved issues across IT systems, operating systems, and network infrastructure to ensure minimal downtime and uninterrupted service delivery.
  • Enforced compliance with data center protocols for equipment unpacking, secure disposal, and overall physical security.

Fibre Technician

Maxis Telecommunication Berhad
10.2019 - 08.2023
  • Install and maintain fiber panels, enclosures, and cable trays.
  • Troubleshoot and repair fiber faults and damaged cables in both OSP (aerial/underground) and ISP environments.
  • Read and interpret fiber schematics, network maps, and blueprints.
  • Lay and secure fiber cabling through ducts, conduits, trays, or buried paths.
  • Perform site surveys and prepare reports on installation conditions and requirements.
  • Ensure adherence to safety regulations, company standards, and local building codes.
  • Maintain accurate records of cable routes, splicing diagrams, and service logs.
  • Work with field teams, network engineers, and customers to resolve connectivity issues.
  • Attend to customer complaints on fibre issue
  • Site Acceptance audit on newly completed site
  • Maintained up-to-date knowledge of industry advancements by attending professional development courses, ensuring best practices were applied during all service calls.
  • Implemented preventative measures to minimize the occurrence of future issues related to outdated or malfunctioning equipment.
  • Optimized system performance through expert alignment of optical devices used for signal transmission across the network.

Network /IT Field Technician

WK Technologies
04.2019 - 10.2019
  • Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
  • Optimized server efficiency by conducting regular maintenance checks and updating software as needed.
  • Contributed to company growth by identifying opportunities for system improvements and recommending appropriate technology upgrades.
  • Delivered preventative maintenance services for computer systems to minimize disruptions caused by malfunctions or outdated equipment.
  • Install, configure, and maintain routers, switches, firewalls, access points, and other networking hardware.
  • Assist with setup of local area networks (LANs), wide area networks (WANs), and wireless networks (WLANs).
  • Run and terminate Ethernet, fiber optic, and coaxial cabling as needed.
  • Build/Test new network environment staging
  • Configure new hardware/software (routers, switches, firewalls.)
  • Establish connectivity between old and new networks
  • Migrate in phases to reduce downtime and risk


Education

Diploma In Computer Science And Networking - Computer Networking

Kolej Polytech Mara
Batu Pahat, Johor, Malaysia
04.2001 -

Skills

Operations management

Construction supervision

Site safety

Mentoring and coaching

Resource allocation

Scheduling expertise

Teamwork and collaboration

Problem-solving abilities

Multitasking

Adaptability and flexibility

Effective communication

Timeline

Data Centre On-Site Lead

Wesco Anixter
11.2024 - Current

Data Center Operation Engineer

Wesco Anixter
08.2023 - Current

Fibre Technician

Maxis Telecommunication Berhad
10.2019 - 08.2023

Network /IT Field Technician

WK Technologies
04.2019 - 10.2019

Diploma In Computer Science And Networking - Computer Networking

Kolej Polytech Mara
04.2001 -

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Aliff ZainuddinData Centre On-Site Lead