Alfreeana Alfie
Software Engineer
Kuching,13
Summary
Seasoned Software Engineer experienced with 6 years of developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues. Fluent in Java, CSS, HTML, Javascript, Dart, PHP, Jasper, JSP and MySQL and accustomed to working with cross-cultural, global teams.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Software Engineer
Sarawak Information System Sdn. Bhd
Kuching, 13
8 2021 - Current
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance and consistently keep 90% SLA commitment.
- Handling server migration for eLA2 Migration Server, which transferred from physical to cloud server (RDS) for all councils under Sarawak state government.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Improved efficiency and quality of eLA2 System (Rating and Billing Module) by 40% every year through consistent enhancements and change requests.
PART-TIME SOFTWARE DEVELOPER
Ciesto Technologies
Kuching, 13
10.2018 - 08.2021
- Developing, testing and maintaining REST APIs via Postman.
- Boosted customer satisfaction rates through timely resolution of reported technical issues during support phase of projects.
- Expanded client offerings by staying current with industry trends, learning new programming languages, frameworks, and technologies as needed.
- Developed Flutter and Laravel projects for eCommerce, finance, investment and chat applications.
- Experienced in third-party libraries such as PosLaju, iPay88, and Strip payment gateways.
Industrial Trainee
Sarawak Information System Sdn. Bhd
Kuching, 13
02.2020 - 07.2020
- Handling system database and system migration
- Involves in designing web user interface and user experience for Service Sarawak System.
- Managed company assets and categorizing old and new assets using Google Sheets within 3 months.
- Managed documentation related to standard operating procedures, ensuring accurate record keeping and easy access for employees
Education
Master of Science - Human Computer Interaction (Knowledge Technology)
UNIVERSITI MALAYSIA
Kuching, Sarawak, Malaysia 01.2023 - Current
Bachelor of Science - Multimedia Computing With Honours
UNIVERSITI MALAYSIA
Kuching, Sarawak, Malaysia 09.2017 - 02.2022
Skills
Technical Writing
Troubleshooting and resolution
Database Management
Team Collaboration
Technical Support
Product Development
Code debugging
Object-Oriented Programming
Customer Relationship Management
Timeline
Master of Science - Human Computer Interaction (Knowledge Technology)
UNIVERSITI MALAYSIA
01.2023 - Current
Industrial Trainee
Sarawak Information System Sdn. Bhd
02.2020 - 07.2020
PART-TIME SOFTWARE DEVELOPER
Ciesto Technologies
10.2018 - 08.2021
Bachelor of Science - Multimedia Computing With Honours
UNIVERSITI MALAYSIA
09.2017 - 02.2022
Software Engineer
Sarawak Information System Sdn. Bhd
8 2021 - Current