AIDAWIAYAH BINTI ISMAIL @ DOLAH
RECOVERY OFFICER
ULU KINTA PERAK
Summary
Dynamic Recovery Officer with a proven track record at MSM PARTNERS SDN BHD, adept at negotiating settlements and implementing innovative recovery strategies. Skilled in debt negotiation and legal compliance, I significantly enhanced recovery rates while ensuring positive customer experiences and maintaining meticulous records of collection activities.
Overview
14
14
years of professional experience
Work History
Recovery Officer
MSM PARTNERS SDN BHD
01.2016 - Current
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
Recovery Officer
MERCHANTILE SDN BHD
11.2014 - 10.2015
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
Recovery Officer
CCR NETWORKS
10.2011 - 11.2014
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Maintained detailed records of all collection activities, ensuring accurate reporting and proper case documentation.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
Skills
Legal compliance
Timeline
Recovery Officer
MSM PARTNERS SDN BHD
01.2016 - Current
Recovery Officer
MERCHANTILE SDN BHD
11.2014 - 10.2015
Recovery Officer
CCR NETWORKS
10.2011 - 11.2014
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