Ahmad Nizam Bin Mohd Noor
Assistant Supervisor
Bandar Baru Bangi, Selangor
Overview
29
29
years of professional experience
2
2
Languages
Work History
Assistant Supervisor
Bangi Resort Hotel
11.2022 - Current
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
Sales Marketing Executive
Seng Soon Auto Hyundai
06.2013 - 12.2019
- Developed strong client relationships for increased customer loyalty and repeat business.
- To sellthe required number of vehicles as per target while maximizing the profit on each unit sold,and working with dealership agreed sales processes and methods.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Managed sales promotions and marketing strategies on major social media sites.
- Built relationships with customers and community to establish long-term business growth.
- Prepared purchased vehicles and completed final delivery checks.
Sales Executive
Rona Ceria Sdn Bhd
08.2005 - 01.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- To proactively seek and secure repeat and additional vehicle sales using prospecting, follow-up, referral, and other methods.
- Ensure the vehicle handover delights the customer and is undertaken in a timely and professional manner.
Supervisor Waiter
Capital Hotel
01.2002 - 11.2005
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Handle guest inquiries and complaints in a courteous and efficient manner.
- Assisted with the management of the nightly inventory check.
Waiter F&B
Park Inn Hotel
01.2000 - 12.2002
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Food and Beverage Waiter
Regent Hotel
01.1997 - 12.2000
- Streamlined table turnover times by swiftly clearing dishes, resetting tables, and seating new guests as quickly as possible.
- Recommend signature dishes and beverages of the Hotel
- Handle guest inquiries and complaints.
- Contributed to the restaurant''s profitability by upselling menu items and making personalized recommendations based on guest preferences.
Education
SPM - Arts Education
04.2001 -
- SPM
- Major-Arts
- Grade B/2nd Class Upper
Skills
Employee motivation and discipline
Task delegation
Training and mentoring
Staff motivation and discipline
Inventory control
Budget management
Multitasking Abilities
Microsoft Office (software)
Timeline
Assistant Supervisor - Bangi Resort Hotel
11.2022 - Current
Sales Marketing Executive - Seng Soon Auto Hyundai
06.2013 - 12.2019
Sales Executive - Rona Ceria Sdn Bhd
08.2005 - 01.2013
Supervisor Waiter - Capital Hotel
01.2002 - 11.2005
Sekolah Menegah Yan - SPM, Arts Education
04.2001 -
Waiter F&B - Park Inn Hotel
01.2000 - 12.2002
Food and Beverage Waiter - Regent Hotel
01.1997 - 12.2000
Languages
English
Professional Working
Malay
Full Professional
Expected salary
Expected Salary -MYR 3,300