EXCEL
AHMAD AIDIL ADHA BIN RASHID
ADMIN/TECHNICAL OFFICER
Banting, Selangor
Summary
Dynamic leader with a proven track record at LION MINING SDN.BHD, enhancing operational efficiency and exceeding sales targets at 99SPEEDMART.SDN.BHD. Skilled in strategic planning and team building, adept at multitasking and problem-solving. Improved customer satisfaction through exceptional service quality. Demonstrates reliability and self-motivation, driving results and fostering professional growth.
Overview
6
6
years of professional experience
Work History
ADMIN/TECHNICAL OFFICER
LION MINING SDN.BHD
Banting, Selangor, Malaysia
08.2020 - Current
- Ordering department supplies making Purchase Request(PR),Maintaining good relationships with suppliers and research potential vendors.
- Coordination of consultation requests,manage for overtime,rooster and leave staff for department.
- Maintaining the filing system.
- Filing and record-keeping.
- Handling correspondence.
- Database department, Vendor management.
- Submit and reconcile expense reports and performs other related duties as assigned.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes..
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Handling petty cash for department RM15,000 every month,and make a claim for reimbursement expenses.
Branch Manager
99SPEEDMART.SDN.BHD.
Dengkil, Selangor, Malaysia
07.2018 - 08.2020
- Managing and determines branches cash flow, expenses, sales records
Oversees the performance of staff who work in branches. - Manage and complete daily store operation jobs
Market merchandising by studying promotion, pricing, product display, stock control and stock manage. - Achieve the sales target
- Resolve customer problems.
- Contributing to the team in order to accomplish and achieve the result and team work.
- Able to undertake the ad-hoc tasks and related duties as and when required from time to time which assigned by the superior.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Diploma Information Technology
Polytechnic Ungku Omar
Ipoh, Perak, Malaysia 04.2001 -
Skills
Work Coordination
Report Writing
Emergency Response Coordination
Strategic Planning
Report Preparation
Information Verification
Time Management
Multitasking Abilities
Problem-solving abilities
Self Motivation
Team building
Reliability
Software
WORD
Timeline
ADMIN/TECHNICAL OFFICER
LION MINING SDN.BHD
08.2020 - Current
Branch Manager
99SPEEDMART.SDN.BHD.
07.2018 - 08.2020
Diploma Information Technology
Polytechnic Ungku Omar
04.2001 -
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