Results-driven tax accounting professional with a strong analytical mindset and expertise in Indirect Tax, Direct Tax compliance, analysis, and reporting. Skilled in implementing innovative solutions to strengthen internal controls, enhance process efficiency, and minimize tax liabilities. Proficient in industry-standard tools such as SAP, Blackline, Oracle Oscar, Pascal, and OneSource, leveraging technology to streamline workflows and improve operational effectiveness. Currently leading process automation and digitalization initiatives within the Carigali Hess Taxation Department, working closely with IT stakeholders to drive efficiency and compliance in a rapidly evolving regulatory landscape. Passionate about tax automation and transformation, I am committed to continuous improvement and innovation to optimize tax operations and deliver strategic value to the organization. PERSONAL STRENGHTS
Fast Learner & Adaptable – Eager to acquire new knowledge and continuously improve skills.
Insightful & Motivated – Driven by a strong desire to learn, grow, and gain hands-on experience.
Strong Problem-Solving Skills – Analytical mindset with the ability to identify and implement effective solutions.
Proactive & Self-Motivated – Takes initiative and demonstrates a high level of independence in tackling challenges.
Resilient Under Pressure – Thrives in fast-paced environments while maintaining accuracy and efficiency.
Collaborative Team Player – Works effectively in diverse teams, contributing to shared goals and fostering a positive work environment.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
Work History
Senior Tax Executive
Carigali Hess Sdn Bhd
05.2023 - Current
Achievements
Tax Compliance & Advisory
Act as the primary liaison with external tax consultants to ensure compliance and provide strategic tax recommendations
Serve as the key point of contact for Malaysia-Thailand Joint Authority (MTJA) and Shareholders' Tax on all indirect tax-related matters
Provide tax advisory and planning to Management and Shareholders, ensuring informed decision-making
Serve as focal point in regarding tax related matters during Invitation Tender Briefings
Audit & Regulatory Engagement
Manage tax audits and investigations, advising shareholders on potential issues and implementing strategic solutions
Ensure compliance with direct and indirect tax regulations, addressing tax-related concerns proactively
Tax Operations & Compliance
Oversee the submission of tax returns (e.g., Withholding Tax (WHT), Corporate Income Tax (CITA), and invoice processing) to maintain compliance and minimize tax liabilities
Assist the tax team in resolving withholding tax and Sales & Service Tax (SST) matters related to vendors
Determine the Tax Code for each invoice in Smart GEP
Process Improvement & Digital Transformation
Lead process automation and workflow enhancements, improving efficiency and accuracy in tax operations
Focal for the SST refund automation project (STP22) for both legacy and current operations
Drive the e-invoicing implementation project, representing the Business Support Department (IT, Supply Chain & Accounts Payable).
Senior Operational Controllership Analyst
Baker Hughes (M) Sdn Bhd
08.2017 - 05.2023
Responsibilities & Achievements
Tax Compliance & Reporting
Prepared and submitted periodic Withholding Tax (WHT) and Value Added Tax (VAT) filings for multiple reporting entities, ensuring compliance with submission deadlines
Conducted random transaction checks to verify accurate tax code usage and compliance with local regulations
Performed VAT and WHT reconciliations against the general ledger and revenue reports to ensure accuracy
Audit & Regulatory Compliance
Assisted in tax audits and negotiations with tax authorities for global tax audits, ensuring adherence to regulatory requirements
Provided expertise and guidance to business and support units on indirect tax (IDT) matters, acting as a subject matter specialist
Monitored updates on local tax regulations related to VAT and WHT to maintain compliance and advise on necessary adjustments
Process Standardization & Continuous Improvement
Implemented best practices for indirect tax processes, proactively identifying and driving continuous improvement initiatives within the team
Standardized tax processes across multiple countries, ensuring consistency in filing positions and documentation
Successfully supported Middle East and Asia Pacific regions on IDT-related matters, demonstrating strong regional expertise
Operational Support & Issue Resolution
Liaised with cross-functional teams to address unusual or abnormal tax situations, ensuring proper VAT and WHT treatment
Resolved or escalated tax-related queries efficiently, ensuring smooth operations and compliance.
Young Tax, Associate II
Ernst, Consultant
01.2015 - 08.2018
Achievements
Corporate & Individual Tax Compliance
Prepared and submitted corporate tax returns (Form e) and individual tax returns (Form e, B, BE, M), ensuring timely and accurate filings
Managed the submission of company tax estimates (Form CP 204) and variation of tax estimates (Form CP 204A) to the Inland Revenue Board (IRB)
Assisted in preparing and submitting revised individual tax estimations (Form CP 501) as required
Tax Advisory & Regulatory Liaison
Provided tax planning and advisory services, identifying optimal tax deduction strategies for clients
Acted as a liaison between clients and IRB officers for matters such as tax audits, refunds, and balance tax payments
Assisted expatriate employees in obtaining tax clearance letters from the IRB, ensuring compliance with expatriate tax regulations
Audit & Compliance Support
Compiled and submitted necessary documents for tax audits, working closely with IRB officers
Responded to inquiries from external auditors and regulatory authorities, ensuring accurate and complete tax documentation
Client & Business Development
Conducted accounting requirement assessments for potential clients during discovery meetings
Performed monthly, quarterly, and annual bank reconciliations for corporate clients
Proactively networked and marketed tax services to expand the firm's small business client base
Led the full automation of the SST refund process (STP2), improving refund accuracy and processing speed
Successfully automated the WHT certificate issuance process, reducing manual workload and errors
Developed Optical Character Recognition (OCR) for invoice processing, ensuring accurate SST and WHT determination
Key driver of e-invoicing implementation, enhancing compliance and efficiency in tax reporting
Focal tax representative for supplier database setup in the supply chain third-party system, ensuring tax compliance from the outset
Tax Compliance & Financial Impact
Consistently secured SST refunds from Royal Malaysia Custom Department, reinforcing strong compliance and regulatory adherence
Awarded the Bravo Award for improving the accuracy of Tax Bureau statements, leading to a GST refund of USD 101,000 and a waived penalty of USD 10,000, effectively protecting company value
Project Leadership & Process Improvements
Played a key role in the Baker Hughes – General Electric merger and demerger migration project, ensuring seamless knowledge transfer
Led workflow and process improvements in migration projects, enhancing operational efficiency
Improved invoice processing for both AP & AR, minimizing tax application errors and enhancing compliance
Cleared backlog accounts for both Baker Hughes and General Electric, including aged open items, amendment filings, and reconciliation tasks.