Summary
Overview
Work History
Education
Skills
Education Background
Writing And Speaking
Timeline
Generic

ABDULLAH UMAR BIN MAT TAHAR

Telemarketing Executive
Seri Kembangan

Summary

I am hardworking, with good attitude, proactive, efficient, willling to l earn able to work in groups and individual also able to follow instructions or orders. > I can work either independently with very little observation or work in group. > Aquick learner and adaptable with different kind of person and situation. > Able to work under pressure and constraints. > Able to follow instructions and orders.

Overview

22
22
years of professional experience

Work History

Telemarketing Executive

UTS Marketing Solutions
01.2017 - Current
  • Conducting outbound call to Maybank customer base on database given to generate sales.
  • Manage and handle customer objection to ensure close sales
  • Learn selling skills conduct by trainer to enhance sales perfomance and productivity



Customer Service Professional

SRG ASIA PACIFICSDN.BHD
01.2011 - 01.2017

Conduct outbound call to Maxis customer and introduce telco plans such as prepaid plans,postpaid plans and internet home fibre


update customer detail and interaction in CMSS system, KENAN system and tracker


Manage and handle customer objection to ensure close sales


Always learn new product and campaign that been given by client





Security officer

AHM CONSULTANCY & SECURITY SERVICES SDN.BHD
01.2010 - 01.2011

Security officer

INDASA SECURITY SERVICES SDN.BHD
01.2010 - 01.2011

Telemarketer

Hotel Legend Kuala Lumpur
01.2010 - 01.2011

Manage and conduct loyal hotel customer by calls trough the database given. Invite hotel customer to attend hotel review

Security officer

T.S SIDI GUARDFORCE SDN.BHD
01.2008 - 01.2009

Telemarketer

Hotel Sofitel Senai Johor
01.2003 - 01.2008
  • Conduct outbound call and promoting membership card.

Education

PMR -

Sekolah Menengah Kebangsaan Jengka Pusat 2
Pahang Bandar Jengka
04.2001 -

SPM - Bahasa Melayu, Bahasa Inggeris

Sekolah Menengah Kebangsaan Jengka Pusat 2
Pahang Bandar Jengka
01-1998

Skills

hardworking

Education Background

3, 4, 1, B, B, S.A.P. ENAM, 2, 7

Writing And Speaking

Good, Good

Timeline

Telemarketing Executive

UTS Marketing Solutions
01.2017 - Current

Customer Service Professional

SRG ASIA PACIFICSDN.BHD
01.2011 - 01.2017

Security officer

AHM CONSULTANCY & SECURITY SERVICES SDN.BHD
01.2010 - 01.2011

Security officer

INDASA SECURITY SERVICES SDN.BHD
01.2010 - 01.2011

Telemarketer

Hotel Legend Kuala Lumpur
01.2010 - 01.2011

Security officer

T.S SIDI GUARDFORCE SDN.BHD
01.2008 - 01.2009

Telemarketer

Hotel Sofitel Senai Johor
01.2003 - 01.2008

PMR -

Sekolah Menengah Kebangsaan Jengka Pusat 2
04.2001 -

SPM - Bahasa Melayu, Bahasa Inggeris

Sekolah Menengah Kebangsaan Jengka Pusat 2
ABDULLAH UMAR BIN MAT TAHARTelemarketing Executive