Jaeden Tey
Senior Consultant
Puchong,Selangor
Summary
I have always been enjoyed talking with stakeholders getting feedback, going to the drawing board and coming out with a great feature that helps solve their problems and decided to purses my passion at your company as I saw more opportunities for growth there
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Consultant
Aristal Solutions SDN BHD
Kuala Lumpur
11.2021 - Current
- Manage and monitor workstream activities for 3 workstreams: release planning, sprint delivery and testing workstream
- Participating in sprint delivery workstream with CIMB squad and monitoring the squads’ deliverables
- Facilitate issue resolution between banks, vendors and other interface applications
- Drive, track and manage Performance Testing, VAPT activities
- Preparing status reports for PSC and PWC
- Prepare project deliverables and ensure work quality
- Coach junior team members and provide guidance on procedures and work methods.
Associate Manager
MOL Accessportal SDN BHD
Kuala Lumpur
04.2020 - 10.2021
- Functioned as an efficacious liaison between business and technology teams in all SDLC phases to ensure expectations is met within a given timeline
- Refine ITSM and change management procedures and policy
- Responsible for leading a team of software analysts across broad technical and business disciplines
- Work closely with internal requesters and product engineers to gather requirements, understand, and collaborate on product requirements
- Identify opportunities that can improve the efficiency of business processes based on professional business knowledge and trends
- Define and manage product backlog, write user stories, help the team understand requirements and act as voices of customers during implementation
- Provides project reference by writing a detailed functional requirement specification which includes workflow diagram, wireframe/mock-ups, process design and evaluating alternative solutions as needed
- Liaise with technical teams to understand application flow and limitations
- Drive on process improvement initiatives and provide consultation to users to address business issues and needs
- Liaise with stakeholders to define and agree on project objectives, scope, deliverables, and project management plan
- Collaborate and follow-up closely with other countries, local and global teams, third-party service providers on project tasks including project plan and activities, gap analysis, development, and testing, change management, user acceptance and training materials
- Provide regular tasks status update meetings with project stakeholders
- Conduct Scrum/Agile events when necessary and ensure all agile techniques are applied that bring benefits to the project efficiency and delivery
- Own and manage technical tasks, projects, and tools such as Confluence & Jira
Software Design Analyst
09.2017 - 03.2020
- Work with the product owners to understand and collaborate on product requirements
- Propose to the requestor and identify new opportunities to improve the efficiency of business processes
- Analyzed needs and defined system specifications, prepared gap analysis and documented business requirements with the functional specification
- Functioned as an SME for projects and provided support to resolve issues during development and testing
- Supervising the project progress, scheduled for production release on the complete system
- Providing training for end-user on new features and new systems.
Web Application Developer
CYBER-VILLAGE SDN BHD
Petaling Jaya, Selangor
12.2015 - 09.2017
- Develop Web solutions in various platforms and languages
- Work in project teams with project-specific responsibilities
- Understand client business requirements, provide the appropriate business solution
- Develop technical designs and documentation
- Develop system architecture designs for web platforms
- Implement functional specifications, following specified coding standards
- Develop user interfaces to internet applications
- Implement tests of codes, following testing procedures.
Education
Master of Engineering - Electronic Engineering
Pukyong National University
Busan, South Korea 08.2013 - 08.2015
Bachelor of Information Technology - Multimedia System
Multimedia University
06.2009 - 06.2013
Skills
Gap analysis
Project Management
Product development
Negotiation
Business process re-engineering
Advanced problem solving
Software Development Lifecycle
Scrum methodology
Mockups and prototypes
Analytical and Critical Thinking
JIRA software
Accomplishments
- Working in a cross-functional team consisting of QA, FE/BE developer, System analyst, Scrum Master, and Marketing/BD/finance to orchestrate the product development end to end.
- Supervised team of 3 staff members.
- Process Improvement - Digitalize IT services request by reduce paper wastage and streamline the approval processes.
- Achieved 1Mil USD revenue by introducing Cashback promotion feature for B2C ecommerce site .
Certification
Certified Scrum Master (CSM)
Timeline
Senior Consultant
Aristal Solutions SDN BHD
11.2021 - Current
Certified Scrum Master (CSM)
09-2020
Associate Manager
MOL Accessportal SDN BHD
04.2020 - 10.2021
Software Design Analyst
09.2017 - 03.2020
Web Application Developer
CYBER-VILLAGE SDN BHD
12.2015 - 09.2017
Master of Engineering - Electronic Engineering
Pukyong National University
08.2013 - 08.2015
Bachelor of Information Technology - Multimedia System
Multimedia University
06.2009 - 06.2013