ZURINA BINTI SARKAWI
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organisation. Proactive Housekeeping Supervisor overseeing daily operations and team performance. Managed cleaning supply inventory, ensuring consistent workflow and resource availability. Organised schedules to promote fairness and efficiency among staff.
Overview
28
28
years of professional experience
Work History
Housekeeping Supervisor
SERAPI WEIDA SDN BHD
KUCHING, Sarawak
12.2024 - Current
- Supervised and trained new personnel to enhance service quality and performance.
- Organised shifts for housekeepers to promote fairness and consistency in operations.
- Managed inventory of cleaning supplies and equipment, placing orders before depletion to avoid workflow disruption.
- Briefed housekeepers on daily duties to ensure seamless team operations.
- Organised cleaning and equipment storage areas for easy access.
Housekeeping Supervisor
GRAND MAGHERITA HOTEL
KUCHING, Sarawak
12.2022 - 11.2023
- Briefed housekeepers on daily duties to ensure team operations ran smoothly.
- Facilitated communication between housekeeping and front desk staff to improve guest experience.
- Examined rooms, lounge areas and stairways to identify cleaning requirements, ensuring safety and aesthetic standards were met.
- Arranged cleaning supplies and equipment for efficient access in storage areas.
ADMIN CUM SUPERVISOR CLEANING
AIMAN CLEANING AND MAINTENANCE SERVICES SDN BHD
08.2022 - 11.2022
- Ensured cleanliness and organisation in workplace, contributing to operational efficiency.
- Cultivated positive working environment, enhancing teamwork and collaboration among staff.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Maintained high standards of cleanliness and organisation in the workplace.
- Gave clear staff instruction to achieve production output.
ASSISTANT SUPERVISOR
ONE MEDICARE SDN BHD
04.2015 - 08.2022
- Trained new employees on company policies and job duties, ensuring quick assimilation into the team.
- Streamlined communication between management and staff, enhancing collaboration and work culture.
- Coordinated schedules and organised resources for special projects, aiding staff in achieving project goals.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Ensured cleanliness and organisation in workplace, supporting a safe and efficient environment.
ASSISTANT SUPERVISOR
FABER MEDISERVE SDN BHD
02.2011 - 04.2015
- Trained new employees on company policies and job duties, enabling smooth team integration.
- Facilitated communication between management and staff, fostering positive work environment and team cohesion.
- Addressed customer complaints, resolving issues promptly to maintain high service standards.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Ensured cleanliness and organisation in workplace to enhance operational efficiency.
ATM CASHIER
SAFEGUARD SECURICOR SDN BHD
09.2008 - 01.2011
- Conducted daily cash drawer reconciliations, ensuring accuracy and accountability in cash handling.
COPY ASSISTANT
BORMAS MARKETING SDN BHD
07.2005 - 08.2008
TEMPORARY TEACHER
SK SIBU LAUT KUCHING
03.2003 - 11.2003
- Developed lesson plans aligned with national curriculum and school standards, ensuring educational compliance and relevance.
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
- Planned and implemented diverse lessons to engage students and address varying learning styles.
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
QUALITY CONTROL ASSISTANT
KKB ENG.SDN BHD
05.2002 - 12.2002
- Inspected and tested products, parts and materials for conformity with specifications and standards.
- Studied products for irregularities, blemishes and production errors to uphold quality standards.
- Removed non-compliant products and materials from inventory.
- Categorised items based on acceptance or rejection criteria.
PRODUCTION OPERATOR
HADCO CO.(M) SDN BHD
09.1999 - 04.2001
- Executed production schedule to meet time scales and uphold quality standards.
- Cleaned and serviced machines, equipment, and workspaces to ensure safe and efficient production environment.
- Organised tools and equipment in designated areas to ensure accessibility and safety.
TEMPORARY TEACHER
SJK CHUNG HUA NO.5
04.1998 - 07.1999
- Cultivated positive relationships with students, parents, peers, and school administrators to foster a supportive learning environment.
- Developed trusting relationships with students through targeted educational and emotional support, enhancing their engagement and well-being.
- Maintained trusting student relationships by providing both educational and emotional support to students.
- Designed and executed unit and lesson plans aligned with curriculum guidelines and common core standards to ensure comprehensive educational delivery.
Education
SPM -
SMK Agama Matang Kuching
STPM -
SMK Agama Sheikh Haji Othman Abdul Wahab Matang Kuching
Skills
- Housekeeping operations
- Quality control
- Advanced cleaning techniques
- Cleaning procedures
- Chemical safety
- Deep cleaning
- Safety standards
- Staff management
- Effective communication
- Teamwork
- Self-motivated
- Fast learner
- Housekeeping methods
Timeline
Housekeeping Supervisor
SERAPI WEIDA SDN BHD
12.2024 - Current
Housekeeping Supervisor
GRAND MAGHERITA HOTEL
12.2022 - 11.2023
ADMIN CUM SUPERVISOR CLEANING
AIMAN CLEANING AND MAINTENANCE SERVICES SDN BHD
08.2022 - 11.2022
ASSISTANT SUPERVISOR
ONE MEDICARE SDN BHD
04.2015 - 08.2022
ASSISTANT SUPERVISOR
FABER MEDISERVE SDN BHD
02.2011 - 04.2015
ATM CASHIER
SAFEGUARD SECURICOR SDN BHD
09.2008 - 01.2011
COPY ASSISTANT
BORMAS MARKETING SDN BHD
07.2005 - 08.2008
TEMPORARY TEACHER
SK SIBU LAUT KUCHING
03.2003 - 11.2003
QUALITY CONTROL ASSISTANT
KKB ENG.SDN BHD
05.2002 - 12.2002
PRODUCTION OPERATOR
HADCO CO.(M) SDN BHD
09.1999 - 04.2001
TEMPORARY TEACHER
SJK CHUNG HUA NO.5
04.1998 - 07.1999
SPM -
SMK Agama Matang Kuching
STPM -
SMK Agama Sheikh Haji Othman Abdul Wahab Matang Kuching