ZULKIFLI ABD MUTALIB
Sungai Petani, Kedah,02
Summary
Adept at pastry making and bakery maintenance, I significantly enhanced guest satisfaction and operational efficiency at EDEN SG PETANI. Leveraging punctuality and recipe following skills, I contributed to a positive work environment and consistently met targeted profit margins, underscoring my commitment to excellence and team success.
Overview
29
29
years of professional experience
Work History
Bakery Assistant
CAKE & PASTRY CAFE
2021.10 - 2023.02
Commis Chef
ISLAND RED CAFE
2020.01 - 2021.02
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
Kitchen Supervisor
LEEBOSS CAFE
2019.03 - 2020.01
Kitchen Line Cook
Golden Screen Cinemas
2016.01 - 2018.01
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Increased ticket turnover rate by quickly adapting to changing priorities and multitasking effectively.
Bakery Worker
SECREAT RECIPE
2012.01 - 2015.10
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Bakery Assistant
BREAD & CAKE CAFE
2014.01 - 2015.02
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Kitchen Supervisor
ASIAN & ITALIAN CAFE
2008.01 - 2011.01
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
KITCHEAN (WESTERN FOOD )
BOOKS STREET CAFE
2005.01 - 2008.03
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Spa Therapist
GURNEY HOTEL
2002.01 - 2005.02
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
Restaurant Waiter
NOTHAM ALL
2000.10 - 2001.03
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Kitchen Cook
SWISS LAND RESTAURENT
1997.10 - 2000.02
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Kitchen Staff Member
KFC Restaurant
1996.03 - 1998.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barista Shift Supervisor
EDEN SG PETANI
1994.02 - 1996.04
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Education
CERTIFICATE - MLVK
NPC
Sungai Petani, Kedah, Malaysia05.1993
Skills
- Punctuality
- Display Setup
- Recipe Following
- Product Packaging
- Pastry Making
- Bakery maintenance
- Ingredient measuring
Languages
Malay, English
Native language
Malay
Proficient
C2
English
Intermediate
B1
Timeline
Bakery Assistant
CAKE & PASTRY CAFE
2021.10 - 2023.02
Commis Chef
ISLAND RED CAFE
2020.01 - 2021.02
Kitchen Supervisor
LEEBOSS CAFE
2019.03 - 2020.01
Kitchen Line Cook
Golden Screen Cinemas
2016.01 - 2018.01
Bakery Assistant
BREAD & CAKE CAFE
2014.01 - 2015.02
Bakery Worker
SECREAT RECIPE
2012.01 - 2015.10
Kitchen Supervisor
ASIAN & ITALIAN CAFE
2008.01 - 2011.01
KITCHEAN (WESTERN FOOD )
BOOKS STREET CAFE
2005.01 - 2008.03
Spa Therapist
GURNEY HOTEL
2002.01 - 2005.02
Restaurant Waiter
NOTHAM ALL
2000.10 - 2001.03
Kitchen Cook
SWISS LAND RESTAURENT
1997.10 - 2000.02
Kitchen Staff Member
KFC Restaurant
1996.03 - 1998.07
Barista Shift Supervisor
EDEN SG PETANI
1994.02 - 1996.04
CERTIFICATE - MLVK
NPC
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