Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Personal Details
References
Timeline
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ZULKARNAIN CHONG SHEN KIONG

ZULKARNAIN CHONG SHEN KIONG

Kota Kinabalu,Sabah

Summary

Sales Executive with a strong record of achieving targets and enhancing customer satisfaction. Proven ability to build relationships and deliver persuasive sales pitches. Dedicated to maintaining high service standards and contributing to team success.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Sales Consultant

AFFIN BANK BERHAD
KOTA KINABALU
05.2025 - Current
  • Achieved Nationwide top 20 for the month of October 2025 on most completed properties converted.
  • Early confirmation to end my probation period earlier.
  • Dealt with customer queries effectively, maintaining high quality service standards.
  • Delivered convincing sales pitches to attract new clients.
  • Assisted customers through entire sales process to ensure satisfaction.
  • Applied exceptional customer service skills across all sales channels to engage prospects.

Sales Representative/ Sales Associate

LLS FRESH FRUITS MARKETING SDN BHD/ BEST FRESH SDN BHD/ SO FRESH SDN BHD
11.2024 - 03.2025
  • Trained junior team members, fostered a collaborative environment.
  • Understand rival’s strategy and pricing and provide feedback with upper management.
  • Handled a chain of supermarket which has more than 60 outlets. (Bataras/ EconSave)
  • Cultivated strong relationships with customers to increase retention rate.
  • Promoted brand awareness for higher market penetration.
  • Enhanced customer loyalty with exceptional after-sales service.

Freelance personal trainer

FREELANCE
Sabah and Kuala Lumpur
03.2017 - 03.2022
  • Trained clients to practise proper form, posture and technique.
  • Grew customer base through referrals based on customer satisfaction and results.
  • Provided personalised fitness assessments for targeted training plans.
  • Implemented stress reduction techniques into personal training programmes, promoting overall wellbeing among clients.
  • Encouraged clients, resulting in improved commitment to health goals.
  • Boosted client confidence by providing tailored nutritional advice.

Personal Assistant

Jurukur Mas (now known as Jurukur Khoo & Mas)
Georgetown, Penang
04.2015 - 08.2015
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work punctually.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Identified issues, analysed information and provided solutions to problems.
  • Attention to detail.

Education

Diploma - Business Administration

UCSI College
MALAYSIA
09.2022 - 09.2024

O LEVELS - Economics, English, Business Studies, Malay, Mathematics

Xceleration Edu System Sdn. Bhd.
MALAYSIA
01.2013 - 01.2015

Skills

  • MS Office – Microsoft Word, Excel, PowerPoint, Canva, Adobe Photoshop
  • Target achievement focus
  • Product knowledge mastery
  • Objection handling proficiency
  • Competitor insight awareness
  • Motivated self-starter
  • Initiative taking

Languages

English
Native
Chinese (Mandarin)
Intermediate
Malay
Native
Chinese (Cantonese)
Elementary

Affiliations

  • Golf
  • Boxing

Accomplishments

- Nationwide top 20 Sales Consultant for the month of October 2025 for most completed properties converted.

- Mr Borneo 2018 Top 5

- Mr UMS 2017 Top 5

- Malaysian Archery athlete in High School

Certification

- Certified CPR performer.

- Certified Fitness Instructor

Personal Details

  • Age: 30
  • Marital status: Single

References

References available upon request.

Timeline

Sales Consultant

AFFIN BANK BERHAD
05.2025 - Current

Sales Representative/ Sales Associate

LLS FRESH FRUITS MARKETING SDN BHD/ BEST FRESH SDN BHD/ SO FRESH SDN BHD
11.2024 - 03.2025

Diploma - Business Administration

UCSI College
09.2022 - 09.2024

Freelance personal trainer

FREELANCE
03.2017 - 03.2022

Personal Assistant

Jurukur Mas (now known as Jurukur Khoo & Mas)
04.2015 - 08.2015

O LEVELS - Economics, English, Business Studies, Malay, Mathematics

Xceleration Edu System Sdn. Bhd.
01.2013 - 01.2015
ZULKARNAIN CHONG SHEN KIONG