Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Zulhizzat Bin Zulkifli

Zulhizzat Bin Zulkifli

IT Support/Engieer
Kuala Lumpur

Summary

Dynamic IT professional with experience at Avaso Technology Solution Sdn Bhd, excelling in hardware installation and remote support. Proven track record in optimizing system performance and enhancing user experience through effective problem-solving and technical expertise. Adept at managing inventory and ensuring compliance in procurement activities, driving operational efficiency.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Depot Engineer

Avaso Technology Solution Sdn Bhd
08.2023 - Current

Onsite/Offsite IT Engineer

  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Installed and configured operating systems and applications.

Supply Chain Analyst

  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Managed procurement activities, driving cost savings through strategic sourcing.
  • Optimized loading procedures, reducing time spent on preparing shipments for transport.

Desktop Support Engineer Intern

Averis Sdn Bhd
08.2022 - 03.2023
  • Provided technical support during special events and projects, ensuring seamless execution and minimal disruptions for participants.
  • Assisted in migrating users'' data during operating system upgrades without loss or corruption of information.
  • Installed configured, and maintained desktop hardware components to ensure optimal performance at all times.
  • Supported remote employees with timely virtual assistance using remote access technologies, enabling continued collaboration between teams regardless of location.
  • Improved system performance by performing routine maintenance tasks, such as software updates and hardware replacements.

Education

Bachelor Degree(Honours) - Information Technology

National University of Malaysia
Bangi, Selangor, Malaysia

High School Diploma -

Pahang Matriculation College
Gambang, Pahang, Malaysia
06-2017

Skills

Desktop technical support

Software

Windows

MacOS

Linux

Android OS

IOS

Timeline

Depot Engineer

Avaso Technology Solution Sdn Bhd
08.2023 - Current

Desktop Support Engineer Intern

Averis Sdn Bhd
08.2022 - 03.2023

Bachelor Degree(Honours) - Information Technology

National University of Malaysia

High School Diploma -

Pahang Matriculation College
Zulhizzat Bin ZulkifliIT Support/Engieer