Summary
Overview
Work History
Education
Skills
Accomplishments
Objectives - Personal Objectives
Timeline
Generic
MUHAMMAD NAQIB BIN MOHD SHAH

MUHAMMAD NAQIB BIN MOHD SHAH

SERVICE TECHNICIAN
Alor Gajah

Summary

I am looking for a position in your company department where I can use my skills and experience to increase your company reputation.

With my personal strengths and passionate, I will strive for the quality and challenge myself in order to pursue what I love to do.

Overview

9
9
years of professional experience

Work History

Technician

Marine Dieselcare Engineering
12.2018 - Current
  • Repair, maintenance, reconditioning services of engineering and automation for the worldwide shipping, offshore marine installation, industrial plans and power stations.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Assistant Manager

Altimet Holdings Sdn Bhd
02.2017 - 11.2018
  • Manage all the account of the company, settle the problems of the room's tenant and manage the subsidiary company
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.

Site Supervisor

PREMTEL SDN BHD
07.2016 - 01.2017
  • Conduct related installation of CCTV, network, fiber optic and electricity according to what is requested by the customer
  • Reduced costs by negotiating favorable terms with suppliers and subcontractors for materials and services.
  • Developed comprehensive project reports to keep stakeholders informed about progress, issues, and solutions implemented.
  • Trained junior staff members in relevant skills to ensure the efficient running of the job site operations.
  • Ensured timely completion of projects by closely monitoring progress and addressing potential delays proactively.
  • Oversaw personnel safety and efforts at work site.
  • Maintained records and logs of work performed and materials and equipment used.

Internship

HONDA MALAYSIA SDN BHD
01.2016 - 05.2016
  • Intern in account&finance department; arrange the delivery order and invoice note; trained as internal auditor; prepare report every weeks for entry goods; prepare a payments for claims
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Islamic Banking and Finance (Hons.) -

Kolej Universiti Islam Melaka (KUIM)

Matriculation - Accounting

Kolej Matrikulasi Pulau Pinang (KMPP)

Sijil Pelajaran Malaysia(SPM) - undefined

SMKA Pahang

Skills

    Microsoft Word

    Microsoft Excel

    Maintenance and repairs

    Repair services

    Power Tools and Equipment

    Problem-solving

    Equipment maintenance

    Installation and repair

    Equipment Repair

Accomplishments

  • 12/12 - 05/16
  • Chosen as EXCO (bureau of entrepreneur) for Banking and Islamic Finance Club (BIFC)
  • As vice of project for education trip to Universiti Malaya
  • As vice club committee under course
  • 04/10 - 04/11
  • Had served as Chairman of the Committee of Experts Mentee (JAKTEE) as Chairman of the practicum session 2010/2011.
  • Enhancement Program Facilitator Economic Group, 2010.
  • Enrolled in National Development Course Students (BASICS) 2010.
  • Join the Intensive Grammar Class 2010.
  • 01/05 - 12/09
  • Participated in Football Championship MSSM (Rompin) 2007.
  • Participated MSSM Championships (Rompin) 2007.
  • Participated Petanque Championship MSSM (Rompin) 2007.
  • Participated Football Championship MSSM (Rompin) 2008.
  • Participated in the Cadet Camp Fire and Rescue Department of the State Level 2008.
  • Participated in the 2008 National SMKA's Sports.
  • Participated Petanque Championship MSSD (Rompin) 2008.
  • Participated in School Carnival Special Plan of the State Level 2008.

Objectives - Personal Objectives

I am looking for a position in your company department where I can use my skills and experience to increase your company reputation.

Timeline

Technician

Marine Dieselcare Engineering
12.2018 - Current

Assistant Manager

Altimet Holdings Sdn Bhd
02.2017 - 11.2018

Site Supervisor

PREMTEL SDN BHD
07.2016 - 01.2017

Internship

HONDA MALAYSIA SDN BHD
01.2016 - 05.2016

Matriculation - Accounting

Kolej Matrikulasi Pulau Pinang (KMPP)

Sijil Pelajaran Malaysia(SPM) - undefined

SMKA Pahang

Bachelor of Islamic Banking and Finance (Hons.) -

Kolej Universiti Islam Melaka (KUIM)

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