Zul Amirul Farid
Senior Sales Assistant
Dengkil, Selangor
Summary
Dynamic Senior Sales Assistant with a proven track record at Dr Specs, excelling in customer relations and product knowledge. Expert in closing deals and enhancing sales through strategic recommendations, resulting in increased repeat business. Committed to fostering positive customer experiences and achieving sales targets through exceptional service and collaboration.
Overview
12
12
years of professional experience
Work History
Senior Sales Assistant
Dr Specs
06.2023 - 05.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Increased sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Senior Sales Assistant
Happy Eyecare Plt
04.2016 - 05.2022
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Sales Assistant
Seen/A-Look
01.2013 - 04.2016
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
UNITEN
Putrajaya, Malaysia 04.2001 -
High School Diploma -
Spm
Mrsm Muar 04.2001 -
Skills
Deal closing
Follow-up care
Sales presentations
Customer relations
Product knowledge expertise
Sales strategy development
Timeline
Senior Sales Assistant
Dr Specs
06.2023 - 05.2025
Senior Sales Assistant
Happy Eyecare Plt
04.2016 - 05.2022
Sales Assistant
Seen/A-Look
01.2013 - 04.2016
Bachelor of Mechanical Engineering - Mechanical Engineering
UNITEN
04.2001 -
High School Diploma -
Spm
04.2001 -
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