Customer Assistant
Cahaya Bakery ( Roti Terbaik )
11.2023 - 04.2024
Hi, I’m
Zualleya Syafitri
Customer Assistant/ Bakery
Kota Belud, Sabah,12
Summary
Dynamic customer service professional with experience at Cahaya Bakery, excelling in complaint handling and product knowledge. Recognized for enhancing customer satisfaction through exceptional service and teamwork. Proven ability to adapt quickly to changes while maintaining high standards of hygiene and efficiency in a fast-paced environment.
Work History
Cahaya Bakery ( Roti Terbaik )
Customer Assistant
11.2023 - 04.2024
Job overview
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Adapted quickly to new promotions or policy changes, ensuring accurate information was relayed to the customer.
Cahaya Bakery ( Roti Terbaik )
Bakery Assistant
11.2023 - 04.2024
Job overview
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
Education
Sekolah Menengah Kebangsaan Pekan 1Kota Belud, Sabah, Malaysia
High School Diploma
04.2001
Skills
Active learning
Complaint handling
Customer assistance
Friendly and helpful
Product knowledge
Honest and dependable
Teamwork and collaboration
Timeline
Bakery Assistant
Cahaya Bakery ( Roti Terbaik )
11.2023 - 04.2024
Sekolah Menengah Kebangsaan Pekan 1
High School Diploma
04.2001