Zi Rou Siah
Johor Bahru
Summary
Can start work anytime, fast learner and passionate to learn new skills. Great communication skills and dedicated to providing the best service and experience to clients.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Front Desk Receptionist | Sales
Neroli Natural Beauty Spa | Tangmei International
Austin Heights, Johor Bahru, Malaysia
07.2025 - 07.2026
- Handled phone, email, and in-person booking reservations with careful accuracy.
- Managed social media platforms to publish engaging content and spark community interaction.
- Joined brainstorming sessions for creative marketing initiatives and contributed innovative ideas.
- Advised customers on product selection with detailed guidance to match needs.
- Provided personalised recommendations using customer preferences and purchasing history.
- Engaged customers on social media with product promotions and special offers.
- Delivered skin care consultations and recommended products matched to skin type.
Education
GCSEs -
Austin Heights International School
Johor Bahru, 0101-2025
Skills
- Booking management
- Product demonstrations
- Customer relationship management
- Social media engagement
- Salon social media content
- Creative marketing
- Sales strategy
- Brand promotion
- Trend awareness
- Product knowledge
- Team collaboration
- Communication skills
- Calm under pressure
- Multitasking
- Positive attitude
- Friendly
Languages
English
Upper Intermediate
B2
Chinese (Mandarin)
Upper Intermediate
B2
Interests
- Socializing, meeting new people
- Joining communities to learn new skills
- Drawing, Makeup, Fashion
Accomplishments
- Professional Certificate in Beauty Management awarded by Raffles University
- Certificate of excellence in Facial Features Mapping Competition at the 5th Asia Contest PMU Fesitival 2025
Timeline
Front Desk Receptionist | Sales
Neroli Natural Beauty Spa | Tangmei International
07.2025 - 07.2026
GCSEs -
Austin Heights International School