Zhulaikha Azhar
Klang,selangor
Summary
Highly skilled in written and verbal communication, with a proven ability to create clear, concise, and professional content. Confident public speaker with experience delivering presentations at conferences and meetings. Adept at building strong client relations through polite and professional interaction. Effective team collaborator, contributing to discussions and group projects with English-speaking colleagues.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Customer service representative
Transcosmos Malaysia
Kuala Lumpur, Malaysia
05.2024 - 03.2025
Responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best assist patrons.
Assistant supervisor
Optimo Sdn. Bhd
Klang, Selangor
02.2024 - 05.2024
Involves creating and executing strategies to promote products or services, build brand awareness, and drive sales, encompassing tasks like market research, campaign planning, content creation, and data analysis.
Warehouse supervisor
Shopee u10
Shah Alam, Malaysia
11.2021 - 03.2022
Warehouse Supervisors are professionals who are responsible for overseeing the general operations of a warehouse and its staff. Handle the recording and maintaining of inventory, advising the imports received and items exported also train new workers and ensure their performance is adequate.
Education
Bachelor of Science Social - Development Science
The National University Of Malaysia
Bandar Baru Bangi, Selangor 10.2020 - 11.2023
Skills
- Written Communication: Proficient in creating clear, concise, and professional written content, including reports, emails, and presentations
- Verbal Communication: Strong ability to present ideas and information effectively in meetings and discussions
- Public Speaking: Confident in delivering presentations and speaking in front of audiences, including at conferences or meetings
- Client Relations: Build strong, lasting relationships with clients through clear, polite, and professional communication
- Team Communication: Collaborate effectively with English-speaking team members, contributing to discussions and group projects
Languages
Malay
Fluent
English
Fluent
Affiliations
- Writing and Blogging: Passionate about writing articles, short stories, or maintaining a personal blog on various topics such as technology, lifestyle, or travel.
- Traveling: Passionate about exploring new cultures and countries, broadening perspectives through travel experiences.
Timeline
Customer service representative
Transcosmos Malaysia
05.2024 - 03.2025
Assistant supervisor
Optimo Sdn. Bhd
02.2024 - 05.2024
Warehouse supervisor
Shopee u10
11.2021 - 03.2022
Bachelor of Science Social - Development Science
The National University Of Malaysia
10.2020 - 11.2023
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