Zhong You Ean

I am a proactive and fast-learning individual with strong communication skills and a passion for customer service and administrative support. With a MUET Band 4.0 and fluency in Mandarin, English, and Malay, I am confident in handling diverse workplace communication both verbally and in writing.

My professional journey began through entrepreneurship—running my own online business from 2016 to 2018. This experience gave me first-hand insight into customer service, order processing, inventory management, and problem-solving, all of which built a solid foundation in self-management and communication.

In 2024, I joined Goodtime Bistro Sdn. Bhd. as a Receptionist, where I welcomed guests, handled inquiries, and coordinated bookings, all while ensuring smooth daily front-desk operations. This role further sharpened my interpersonal skills and taught me the importance of teamwork and professionalism in a customer-facing environment.

Currently, I am pursuing a Foundation Programme at University of Technology Malaysia (UTM), with a CGPA of 3.61, while actively seeking opportunities to apply my administrative skills, adaptability, and service mindset in a structured, growth-driven environment.

With basic proficiency in Microsoft Office, Canva, and C++, I am eager to continue learning, growing, and contributing to a dynamic team that values customer care, reliability, and continuous improvement.

KURSUS LATIHAN PENGENDALI MAKANAN