Wong Zhi Tao

- Provided front-end development support, creating visually appealing designs that aligned with brand standards.

- Provided front-end website development using WordPress, and other editing software.

- Oversaw technical issues and troubleshooting requests to resolve user problems.

IT Support Specialist to oversee both our organization’s technical infrastructure and e-commerce order management operations. This role combines hands-on IT support including server management, e-invoice template creation, data systems, and batch-number automation with the responsibility of managing and optimizing orders from the Shopee platform. The ideal candidate will be a tech-savvy problem-solver who can bridge IT solutions with e-commerce workflows, ensuring seamless integration between systems and efficient order fulfillment. You will play a key role in maintaining robust IT operations while supporting our growing online sales channel.

• Coordinated logistics such as scheduling, transportation arrangements, equipment needs during off-site training experiences.
• Managed day-to-day operations of the internship program while maintaining a focus on long-term strategic goals for growth and improvement.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Developed and executed performance management programs to increase employee engagement and productivity.