Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic
Zawatil Azhani Zaini

Zawatil Azhani Zaini

QA Manager
Ayer Keroh, Melaka

Summary

Driven by a passion for excellence and a track record of success at MB Automation Sdn Bhd and Ansell, I excel in enhancing product and process quality through innovative strategies and effective leadership. Leveraging expertise in test automation management and exceptional problem-solving skills, I've significantly improved QA efficiency and customer satisfaction, embodying a results-oriented approach with a focus on continuous improvement and strategic planning.

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification
3
3
Languages

Work History

QA Manager

MB Automation Sdn Bhd
11.2023 - Current
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
  • Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
  • Managed budgetary allocations for the QA department, optimizing resource utilization while ensuring all projects were executed within allocated budgets.
  • Utilized automation tools to increase efficiency in repetitive tasks, allowing more time for exploratory testing and issue resolution efforts.
  • Championed data-driven decision-making within the QA team, leveraging analytics tools to monitor progress and identify areas for improvement.
  • Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
  • Ensured compliance with industry best practices by staying abreast of emerging trends in quality assurance management.
  • Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
  • Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
  • Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Enhanced product quality by implementing rigorous testing procedures and protocols.
  • Maintained a high standard of product performance by conducting thorough regression testing on each release.
  • Established a culture of collaboration within the QA department, fostering open communication channels among team members.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Created and maintained quality management systems to align with industry standards.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Established and tracked quality department goals and objectives.
  • Determined quality department standards, practices, and procedures.

Assistant Manager (Sr. Specialist, QA)

Ansell Global Trading Center (Malaysia) Sdn. Bhd.
12.2022 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects/tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Overall responsibility of quality assurance and continuous improvement activities for all HGBU plants located at Bangkok, Thailand, Kovai, India, Melaka, Shah Alam, Seremban, Malaysia and Biyagama, Sri Lanka (which includes Manufacturing Quality Engineering, Incoming, In Process and Final Release Quality Control, Supplier/Material Quality Engineering, Calibration, Quality System, Customer Quality and Complaint Management, Technical File Management, Risk Management, Microbiology/Chemical/Physical Lab Management and Regulatory Affairs.
  • Administer all global quality assurance activities and ensure adherence to all objectives for organization and provide training to all teams for Quality Assurance activities and coordinate with R&D, Technical and Operation.
  • Provide support to all audit functions for manufacturing site policies and procedures and ensure adherence to all Quality Management system and prepare efficient strategies for the plant and ensure efficiency of all tests and recommend improvements implemented accordingly.
  • Responsible for the development, implementation, and strict adherence to a quality program. develops and/or reviews standards, policies, and procedures for all functions and departments involved with or related to the production of all products and responsibility for products following all regulatory and company standards.
  • Implement all Quality Assurance schedule and revise all project deliverables for all available resources and design and efficient Quality Assurance platform and manage all communication and prepare all internal processes for all programs and assist in implementation.

Assistant Manager (Sr. Specialist, QA)

Ansell NP Sdn. Bhd.
09.2016 - 11.2022
  • Manage and monitor supplier performance, establish supplier development program and provide training to key suppliers when necessary. Initiate SCAR (Supplier Corrective Action Request) on critical supplier issues and ensure timely and effective closure.
  • Collaboration with Purchasing/Supply and Global Sourcing to ensure supplier performance is regularly tracked, monitored/ reviewed, throughout supplier audit program as well as supplier continuous improvement program.
  • Conduct supplier audits to drive process standardization, waste elimination and continuous improvement in place.
  • Monitor, communicate and improve key supply chain KPI’s including supplier OTD, quality performance and waste elimination.
  • Establish specific short/long term supplier quality goals to meet and fulfill Ansell requirements
  • Drive and champion for problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformances. Initiate action to prevent the occurrence of any non‐conformities relating to product, process, and quality systems
  • Aide manufacturing in the evaluation and qualification of new supplier materials following a defined new product development process that collaborate with Global Sourcing team
  • Strategically lead supplier performance improvement projects to increase the supplier capability of consistently meeting Ansell requirements
  • Responsible for development and implementation of Quality Function Deployment (QFD), Process Risk Analysis (PRA), Risk Management and Control Plan for process/product in manufacturing environment
  • Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes
  • Contributes to the development and implementation of product test plans including Verification and Validation of products and processes
  • Participates in the non-conformance reporting system, driving timely disposition and closure. Leads and/or participates in MRB meetings. Identify non-conformance trends and develop and administer technical investigation and corrective action programs to resolve recurring quality problems
  • Supports the complaints management team for investigating, determining root cause and ultimate resolution of product failures. Work as a team with all relevant departments to evaluate actual of potential product failures and update risk management files as needed
  • Handle complaints management team for investigating, determining root cause and ultimate resolution of product failures. Work as a team with all relevant departments to evaluate actual of potential product failures and update risk management files as needed

Education

Bachelor of Science - Remote Sensing

Universiti Teknologi Malaysia (UTM)
Skudai, Johor
04.2001 -

Diploma - Electrical, Electronics And Communications Engineering

Kolej Universiti Teknologi Tun Hussein Onn
Batu Pahat, Johor, Malaysia
04.2001 -

Skills

Product and Process Development Lifecycle

Process improvement strategies

Requirements Analysis and Validation

Test Automation Management

Quality assurance expertise

Documentation and reporting abilities

Defect Tracking and Analysis

Performance Testing Management

Training and Mentoring Abilities

Quality Metrics Monitoring

Resource Allocation and Scheduling

Vendor and Tool Evaluation

Project Management Fundamentals

Change Management Techniques

Industry Standards Compliance

Quality Assurance Management

Continuous Improvement

Trend Analysis

Work Planning and Prioritization

Performance Metrics

Process Analysis

Risk Analysis and Mitigation

Quality Standards Determination

Regulatory Compliance

Problem-solving aptitude

Decision-Making

Customer Service

Multitasking Abilities

Process Documentation

Excellent Communication

Accomplishments

  • Collaborated with team of assembly in MB Automation Sdn Bhd in the development of Albatross (Die Sorter Machine) for various semiconductor's customers (Intel, Micron, Western Digital).
  • Achieved certification of ISO 13485 for Ansell Kedah Plant B as a Project Leader on Quality during service as Global Sr. Specialist, QA role in Ansell Global Trading Center, Cyberjaya which the project collaboration with Ansell Kedah, Marketing and R&D team members.
  • Project Lead/Champion for Proactive Supplier Quality Management as a leading indicator for Surgical Glove Process and Product Control Improvement during service as Sr. Specialist, QA role in Ansell, Melaka.
  • Achieved Digitalization implementation for Ansell, Melaka by introducing AIMS and D365 software for Quality routine tasks

Software

Microsoft Office, D365, SAP

Certification

Certified CQI and IRCA Medical Devices – Quality Management Systems Auditor/Lead Auditor (ISO 13485:2016) with certification no. 6150915

Timeline

QA Manager

MB Automation Sdn Bhd
11.2023 - Current

Assistant Manager (Sr. Specialist, QA)

Ansell Global Trading Center (Malaysia) Sdn. Bhd.
12.2022 - 11.2023

Certified CQI and IRCA Medical Devices – Quality Management Systems Auditor/Lead Auditor (ISO 13485:2016) with certification no. 6150915

05-2022

Assistant Manager (Sr. Specialist, QA)

Ansell NP Sdn. Bhd.
09.2016 - 11.2022

Bachelor of Science - Remote Sensing

Universiti Teknologi Malaysia (UTM)
04.2001 -

Diploma - Electrical, Electronics And Communications Engineering

Kolej Universiti Teknologi Tun Hussein Onn
04.2001 -

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Zawatil Azhani ZainiQA Manager