Zarina Hashim
No.37, Jln. Mawar 3A, Taman Mawar, Bdr. Br. Salak Tinggi, Sepang
Summary
Strategic Executive Engineer with strengths in operations management, performance tracking and relationship building. Leads teams, shapes policy and uses data-led decisions to improve results, customer satisfaction and SAP activity across engineering functions.
Executive Engineer with expertise in engineering operations, SAP PM/MM activity and performance management. Coordinates master data, spare parts inventory and maintenance planning while supporting training, policy improvement and business targets. Focused on reliability, compliance and continuous improvement.
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
Executive Engineer
MAHB
Sepang, Malaysia
01.2012 - Current
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Established company targets based on previous performance and predicted forecasts.
- Cultivated strong industry relationships to promote services and improve business operations.
- Tracked organisational performance against objectives and revised strategies to align with target achievement.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Drove customer satisfaction improvements, evidenced by a 95% positive feedback rating from client surveys.
- Facilitated training programmes for senior management, enhancing leadership skills and promoting a culture of continuous improvement.
- Reviewed and optimised operational policies, aligning procedures with industry best practices.
- Streamlined supply chain processes to ensure timely delivery of products and services.
- Pioneered customer experience strategies, elevating satisfaction levels and bolstering loyalty.
- Analysed performance metrics to evaluate and improve organisational effectiveness, driving a culture of excellence.
- Built successful business culture focused on performance optimisation and goal attainment.
- Managed and coordinated SAP-related activities within the Engineering Department, focusing on SAP PM/MM, equipment, functional location master data, spare parts inventory, and maintenance planning.
Education
Bachelor of Engineering (Hons) Civil - Civil Engineering
University Technology MARA
Sepang 2025 - 2028
Skills
- Strategic planning
- Market analysis
- Integrity and ethics
- Data-driven decision-making
- Performance management
- Operations management
- Customer relationship management
- Policy writing
- Quality assurance
- Training and mentoring
- SAP Data Analysis & Reporting
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Hobbies and interests
- Makeup and beauty
- Baking and decorating
- Travelling
- Teaching
Certification
- Member of Lembaga Jurutera Malaysia (76938A)
References
- Mr. Azzaidi Aluwi - Covering GM, Technical Service Division
- Mr. Mohd Nasri Nasarath - Senior Enginer ECM, Technical Service Division
Timeline
Executive Engineer
MAHB
01.2012 - Current
Bachelor of Engineering (Hons) Civil - Civil Engineering
University Technology MARA
2025 - 2028