Hi, I’m
zaria zainal
Special Officer
melaka,melaka
Summary
Adept at leading teams in high-stakes environments, my tenure at EXCO Kerajaan Negeri Melaka honed my problem-solving and leadership skills. Through effective risk assessments and stakeholder communication, I enhanced security measures and fostered a culture of professionalism and collaboration, significantly improving team efficiency and safety protocols.
Overview
11
years of professional experience
Work History
EXCO Kerajaan Negeri Melaka
Special Officer
01.2014 - Current
Job overview
- Demonstrated strong leadership qualities by directing team members during emergencies or critical situations effectively.
- Conducted risk assessments to identify potential vulnerabilities and implemented appropriate countermeasures.
- Ensured safety of personnel by enforcing access control procedures at all entry points.
- Developed strong relationships with stakeholders through clear communication channels and regular updates on security matters.
- Trained new officers on protocols, policies, and procedures, promoting professionalism within the team.
- Established a culture of trust among colleagues through honesty, integrity, and consistent adherence to organizational standards.
- Maintained a secure environment with thorough inspections and identification checks of visitors.
- Delivered exceptional customer service while maintaining vigilance for potential threats or suspicious activity.
- Improved communication between team members with comprehensive reports and daily briefings.
- Conducted searches of individuals, vehicles and premises.
Education
Mehtodist Girl Secondary SchoolMelaka
No Degree
04.2001
Skills
Influencing skills
Physical Fitness
Crime Prevention
Crowd Control
Defensive Tactics
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking Abilities
Multitasking
Public relations
Languages
Malay, English, Chinese (Mandarin)
Native language
Malay
Proficient
C2
English
Upper intermediate
B2
Chinese (Mandarin)
Elementary
A2
Timeline
Special Officer
EXCO Kerajaan Negeri Melaka
01.2014 - Current
Mehtodist Girl Secondary School
No Degree
04.2001