Summary
Work History
Education
Skills
Interests
Timeline
Zannat Akter Zarin

Zannat Akter Zarin

Business
Kula lampur ,Jln tuba sam mansion

Summary

Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.

Work History

Customer Service Lead

Online Casino
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Reviewed associate performance to identify training needs.
  • Improved safety measures with thorough pre-job inspections and adherence to company protocols.
  • Established strong relationships with colleagues and supervisors, contributing positively to overall team morale and performance.

Education

Secondary School Certificate -

Chorail Nurul Hoqu High School , Chorail Keranigonj Dhaka
12.2012

Skills

Customer Relations

Interests

Traveling

Cooking

Timeline

Customer Service Lead - Online Casino
Chorail Nurul Hoqu High School - Secondary School Certificate ,

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