ZAMIDAH ZAKARIAH
Central Of Excellent Specialist
Bukit Mertajam, Penang
Summary
Dynamic HR leader with 20+ years of comprehensive experience spanning the entire HR spectrum: talent acquisition, industrial relations, employee relations, learning & development, compensation & benefits, compliance, expatriate/immigration management, and employee services.
Milestone and Credentials
- Lead Collaboration initiative with Local College, Institute and University in Malaysia (such as Polytechnics, USM,UTP & UNIMAP)
- Selected as Branding Ambassador for Continental Automotive Penang 2016 during Asean HR Summit in Korea
- Lead team in participating Branding activities with Local University, Career Fair, Labor Office and Education District Office – Form 6 Barat Daya School
- Lead for Labor under EICC/RBA Management Committee for Sanmina Technoplex
- Collaborate with Talent Corp for Talent Requisition.
- Lead Special Internship Project collaboration with JMTI hiring 16 Internship students in one time to support Operation.
- Cost saving activities for the company ie. Comparison of advertisement cost from multiple source, proposed for new source of hiring and analyze job profile vs advertisement required
- Improvised numerous HR Documents formats for better effectiveness – Exit Interview, hiring process etc
- Implement “Follow up Program and Intake Call” session with New Hire and Hiring Manager ensuring hiring process effectively exercise in Plant.
- Appointed as ISO 9001:2015 Internal Auditor
- Drive 100% compliance for RBA audit and others customer audit for labor portion
- Lead Labor team for External RBA/EICC and appointed as RBA Internal Auditor
- Lead Penang Campus for ATS – Applicant Tracking System hiring Global Recruitment
- Conduct yearly employee activities under Global Health Management
- Initiated an employee feedback system that increased engagement and led to the implementation of 12 employee-suggested improvements.
- Streamlined the disciplinary process, reducing processing time and feedback to
- Co Chairman for SCHOTT 50 Years Anniversary and Global Site Visit
Overview
20
20
years of professional experience
2
2
Languages
Work History
Specialist - Central Of Excellent
Schott Glass Malaysia Sdn Bhd
08.2022 - Current
- Responsible for the Industrial Relation portfolio, including handling disciplinary cases and consulting management on best practices.
- Responsible for grievance procedures, conducting investigations, the disciplinary documentation including conducting domestic inquiries.
- Oversee employee grievances, feedback, and disciplinary issues, implementing effective resolution strategies
Consult and advise supervisors and managers on the appropriate disciplinary actions
as per the Company’s policy and procedures. - Negotiate with employee representatives and unions to maintain positive labor relations
- Promotes a good relationship with the Union and the Leader
Responsible for the whole spectrum of employee service areas, including Hostel, Cafeteria, Transportation, Employee Activities, Festival Gift, Clinics, CSR activities and indoor parking. - Plan, coordinate and manage various ER activities.
Manage in-house medical clinics, ensuring the provision of high-quality healthcare services to employees. - Collaborate with healthcare professionals to promote employee wellness initiatives and provide timely medical assistance.
- Supervise cafeteria operations, including menu planning, food quality, and hygiene standards.
- Responsible for employee services like uniforms, canteen, transport hostels and lockers are maintained.
- Responsible for Talent Acquisition portfolio in line with Company organizational needs and strategies.
- Handling hiring from requisition, recruitment till exit interview
- Responsible for expatriates' new Employment Pass and renewal application including their Dependent pass
- Responsible for Professional Pass Visit (PVP ) for plant Kulim & Prai vendor/ Supplier/Inter Schott for Professional Pass Visit
Senior Staffing Specialist/Staffing Lead
Sanmina-SCI Systems Malaysia Sdn Bhd
04.2016
- Manage overall recruitment functions for the company which involves sourcing, screening, short listing, arranging interviews and hiring of potential candidates.
- Oversee and manage the overall recruitment team that consists of recruiters Direct Labor and Indirect Labor.
- Focal point for recruitment, encompassing hiring duration target setting, reporting, quality assurance, liaising with recruitment service providers (Executive Search, recruitment agencies and web portals, universities and colleges, print media, etc)
- Ensure quality hiring through a structured recruitment process, from end-to-end, including manpower planning and recruitment.
- Develop, recommends and implements recruitment policies and procedures.
- Establish creative hiring strategies and continuously improving and streamlining hiring process. E.g. online resume databases, head-hunting, advertising, placement consultants, and other creative methods.
- Able to collaborate with Labour Office; University Admission Office in planning and implementing recruitment strategies. Participate in their recruiting events, as deemed appropriate.
- Identify current and prospective hiring requirements. Understand the technical and personal competences required for hiring in order to be more effective in coordinating hiring activities. This involves dialogues with the Head Of Department and know as Intake call session.
- Provide support to the hiring managers throughout the recruitment process for all positions up to managerial levels.
- Review and update job description together with the hiring managers.
- Provide periodical hiring information to management.
- Conduct orientation and new hire briefings to ensure new hires are effectively assimilated into the organization.
- Input applicant’s information into HR database and Applicants Tracking System (Monster) hiring system.
- Achievement:
- Revise All Hiring Policy and Employee Handbook to align with RBA requirement
- Simplify Hiring process
- Appointed as ISO 9001:2015 Internal Auditor
- Lead Labor team for External RBA (formarly known as EICC) Audit.
- Appointed as RBA Internal Auditor Lead.
- Ambassador for ATS (Recruitment Application) Penang Campus - Sanmina Global Recruitment (Monster Application)
Senior Recruiter - Regional
Flex (Flextronics Technology Penang Malaysia)
12.2014 - 04.2016
- Assisting Manager in developing organization structure & Job Description for CDLM team
- Administer & plan for DL recruitment for Flex Penang & Johor Plants. Total hired up to 3000 Foreign Workers headcount within 6 month
- Responsible in compiling the DL number required and advises HR Manager on the hiring strategies and delivery plan.
- Responsible to advice HR Manager on the demand DL numbers from plants & develop various recruitment drive for both local & Foreign Workers. Administer the processing of Calling Visa, the approval and Insurance purchase for Foreign Workers
- Plan & coordinate team travelling plan
- Monitoring & update on HR Director movement & leave plan
- Lead for foreign workers in charge for team Pre Departure activities in Nepal (20 trip for 6 months)
- Preparation of Pre-departure documents – Non Payment, Employment Contract, PDPA and NDA for Pre-flight Administrative briefing in Source Countries
- KLIA Clearance & Immigration Formalities
- Support the Employee & Engagement team in transportation of workers to factory
- Support Branding and Local Hiring section in recruitment drive within Peninsular Malaysia & Sabah/Sarawak.
- Deals with JTK/State & Federal Government Agencies/ Academia (Universities/ Colleges/Schools) in all matters pertaining to FW and Local Hiring
- Develop & Formalize recruitment strategies for local hiring - OIPAM (Operasi Isi Penuh Anak Malaysia).
- Plan, propose and execute Branding activities
- Recruitment drive within Peninsular Malaysia & Sabah/Sarawak
- Support Site HR in local hiring activities
- Headcount consolidation for whole Malaysia
- Interface with Institutions of Education/Higher Education on Skilled/Qualified Staff/interns
- Achievements:
- Drive new initiative to recruit local talent (OIPAM)
- Successfully hire massive number of 3000 headcount within 6
- Among 1st group of hiring team using MYEG online system hiring Foreign Worker. New hiring interference at National level
Senior Executive
Continental Automotive Components Malaysia Sdn Bhd
10.2006 - 12.2014
- Responsible for the overall Recruitment Section from Direct to Indirect Labor
- Validate the Manpower Requisition against the yearly budget
- Sourcing, screening of resumes and interview coordination for the required positions
- Work with Hiring Managers on issues pertaining to hiring
- Dealing with advertising agencies is Jobstreet,JobsCentral, Jobs DB, Newspaper Agents, Labor Office and Private Institutions
- Responsible for the promotion activities for recruitment section – Universities, Colleges, Government bodies, Private Bodies ie Jobstreet, Job Central and etc
- Responsible in developing the best known method for recruitment procedures, activities and promotional events
- Perform exit interview with the resignees and prepare summary of findings for Management
- Monthly HR Indicators on headcount, turnover and hiring lead time.
- Responsible in developing the retention strategies
- Salary negotiation with candidate for hire.
- Foreign Workers Affairs
- Coordinate with foreign workers agent for compilation of documents for submission to
- Immigration Department and related government agencies such as Labor Department, EPF / SOCSO, etc.
- Foreign workers - notify Labor Dept upon arrival for new employees and get authorization from employees for levy deduction
- Renewal of Foreign Employment Pass - To coordinate with Industrial Nurse for foreign worker medical checkup with FOMEMA on 45 days before expiry of Employment Pass date to renew their passport if necessary.
- Foreign workers termination of service - To coordinate related document with Immigration Department.
- Arrange and conduct foreign worker interview in their home country eg:Indonesia & Vietnam
- Conduct Foreign Workers Briefing twice a year
- Submission related Foreign Worker documents to Immigration Department Seberang Jaya & Putrajaya
- Compensation & Benefits
- Update and maintain the employee data
- Assist in the Performance Appraisal activity in the Company Issue and monitor the probationers’ performance appraisals.
- Develop Orientation and conduct Orientation program for new hires
- Develop Training Module on Recruitment/Hiring/Retention and conduct in house training
- Achievements:
- Develop best known method for recruitment procedures, activities and promotional events.
- Introduce “New Hire Starter Kit” for New Hire to promote conducive working environment
- Appointed as Continental Branding Ambassador during HR Asean Summit in Korea 2016
General Administrator Officer
Polynic Industries Malaysia Sdn Bhd
06.2006 - 12.2006
- Responsible for employees recruitment and selection activities
- Interview Direct labour and selection process
- Monitoring foreign worker and Immigration related matters
- Salary negotiation with candidate for hire to ensure salary are within the internal equity
- Update and maintain Job Description for all of employee
- Controlling and maintaining employee turnover rate Learning and Development
- Conduct orientation activities for staff
- Issuing and maintaining employees performance appraisal and job evaluation report
- Project, determine and arrange internal and external training needs .Maintaining training records and reports including training manual/material .
- Handle HRDF application, claims and others monitoring of funds
- Coordinate and prepare relevant custom record and reports
- Handling government correspondence and other relevant transaction such as Labour Office, HRDF and Consulate
- Preparing monthly direct labour payroll and other concerned
- Access direct personnel and UBS payroll computer system Industry Relation
- Handling of indirect labour disciplinary matters
- Provide counselling
- Monitoring attendance and take action to solve problem General
- Preparing monthly direct labour payroll and other concerned
- Access direct personnel file and UBS payroll computer system.
- Issue and monitor of 5S activities, stationery and office equipment
- Verify production and staff leave form
- Achievements
- Minimize complaint on transportation issue driver
- Improvised in monitoring and controlling of office equipment usage
- Develop a tracking procedure for monitoring guard such as patrolling record and clocking point
Education
BBA(H) - International Business
University Technology Mara
Shah Alam12.1999
Diploma - Banking
University Technology Mara
Melaka, Alor Gajah06.1998
SPM - undefined
SMK (A) Al Irsyad
Kepala Batas12.1994
Skills
Core Technical Skills
Talent Acquisition & Workforce Planning
Expatriate & Immigration Management
Leadership & Strategic Skills
Employee Relations & Engagement
Change Management & Process Optimization
Learning & Development
Emerging & Soft Skills
Data Analytics & HR Technology
Communication & Stakeholder Management
Strategic Business Acumen
Motivated Attitude
COURSES
- 1.Managing Absenteeism
- 2.Managing Business Correspondence & Report Writing
- 3.Karnival Pekerjaan Peringkat Negeri Pulau Pinang
- 4.Karnival Kerjaya 2012 Anjuran Pusat Jobs Malaysia Penang
- 5.HR Role Towards Managing Talent And Retaining Workforce -FMM
- 6.Practical Aspect of Human Resource Management -FMM
- 7.2nd Runner Up during ICC Inhouse Convention 2011(Presenter)
- 8.Karnival Kerjaya 2012 - Pusat JobsMalaysia Pulau Pinang
- 9.Asia Employer Branding & Recruiting Strategy Asia 10. Konvensyen ICC Wilayah Utara 2012 (Presenter) 11. Asia HR Conference,Seoul Korea 2012 12. MEF Seminar on National Minimum Wages 13. Kursus Obligasi Majikan Terhadap Akta KWSP 14. Getting the Best Candidates through Effective Interviewing- 15. Value Base Leadership Training 16. eRecruiting System - Admin User Global Training 17. Effective Human Relation Skill Training -InHouse Training 18. Managing employee C&B for Employee Attraction & Retention 19.Jobs Clearing System (JCS) & e-Permohonan Pekerja Asing (ePPA) 20. Kursus Latihan Pengendali Makanan 21. Electronic Industry Citizenship Coalition (EICC) Code of Conduct Internal Auditor 22. ISO 9001:2015 Internal Auditor Training 23. Semi Final Judge for TFE (Team For Excellent) 24. JobStreet - Be a Talent Sourcing Pro 25.Responsible Business Alliance (RBA) Internal Auditor Training 26. Developing Leader in You (IDT World)
Timeline
Specialist - Central Of Excellent
Schott Glass Malaysia Sdn Bhd
08.2022 - Current
Senior Staffing Specialist/Staffing Lead
Sanmina-SCI Systems Malaysia Sdn Bhd
04.2016
Senior Recruiter - Regional
Flex (Flextronics Technology Penang Malaysia)
12.2014 - 04.2016
Senior Executive
Continental Automotive Components Malaysia Sdn Bhd
10.2006 - 12.2014
General Administrator Officer
Polynic Industries Malaysia Sdn Bhd
06.2006 - 12.2006
Diploma - Banking
University Technology Mara
SPM - undefined
SMK (A) Al Irsyad
BBA(H) - International Business
University Technology Mara