Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Hobbies
Timeline
Generic
Zaliza Zakaria

Zaliza Zakaria

Kuala Lumpur

Summary

With over a decade of experience in direct selling and some banking line, i thrive on delivering the company goals and target that drive business growth. I have over 13 years of experience dedicated to deliver measurable results for clients and the organization. My core competencies include building and maintaining strong business relations, leading and empowering individuals and teams, and presenting and communicating effectively.

I am a dynamic sales professional with a track record of building businesses and providing excellent service in delivering exceptional sales results. Able to combine a solid customer service background with strong relationship management skills.

A confident communicator at all levels who establishes a high level of credibility and is valued as an individual who can be relied upon to achieve set goals within the stipulated deadlines.

I have a degree in Business Administration from University of Malaya and a diploma in Investment Analysis from ITM Johor.

My mission is to contribute to the growth and excellence of the company am working with while creating value and impact for their customers, partners, and communities.

Overview

21
21
years of professional experience
10
10
years of post-secondary education
16
16
Certifications

Work History

Business Manager

Natura Malaysia
1 2023 - 04.2024

Achievement :

*Meeting 100% monthly Recruitment Target for 3 consecutive month as required during probation period.

*Achieve min Rm30k Revenue Sales Target in less than a year.

*Buidling a team where almost half of the team member achieve high rank within 6 month.

*Building and developing a number of Agent that become Top 20 Performer in Malaysia within a year.

*Become among The Top 3 Performer in less than a year.

*Led a team and successfully deliver monthly sales target with Average more than 100% acheivement vs target.

* Run booth monthly with Natura Beauty Consultant and manage to get minimum 3 - 5X revenue/sales vs cost.

Responsibilities

* Attract Professional and Recruit them to be Natura Beauty Consultants so that they thrive in Natura business and remain engaged in my network. *Manage Sector’s Strategy and Tactics

*Support and Assist Beauty Consultants

* Interacted well with customers to build connections and nurture relationships.

*Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.

*Executed business plans to further strengthen and maximize territory sales and profits.

*Trained and guided team members to maintain high productivity and performance metrics.

Business Development (Account Manager Team Lead)

Nu Skin
11.2018 - 12.2022

Achievement :

* Achieve 20% increase in Emerging Market Performance.

Responsibilities:

  • Organized networking events to connect with potential clients, expanding the company''s reach within target markets.
  • Developed strategic plans for market expansion, resulting in increased sales and revenue growth.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Supported account managers in developing tailored proposals based on individual client needs, increasing likelihood of securing contracts.
  • Collaborated with product development teams to ensure alignment between customer needs and product offerings, driving innovation and revenue growth.

Area Manager

Avon Malaysia
10.2009 - 11.2014

Achievement :

* Achieving company targets (within 6 months) and entitle for Company Incentive Trip to Beijing - Special Challange - 2009
* Awarded as one of the best Zone Manager in ASIA in 2012 and being recognized as PEARL OF ASIA at Asia level (Venue : Singapore - Marina Bay Sands Hotel)

Responsibilities :
* Coordinated with Franchise Owner to actualize performance improvement strategies.

  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Built relationships with customers and community to establish long-term business growth.

Citigold Relationship Manager

Citi
01.2009 - 09.2009

Achievement :
* Achieve minimum 100% Investment Target monthly.

Responsibilities :
* Assist and prove personalized service to Citigold customer by providing and offers a long term advisory relationship with a comprehensive financial plan.
* Help clients manage their wealth.
* Assist Citigold client with their banking transactions.
* Develop personal relationship with each Citigold clients.
* Advise on the market update and outlook.
* Be their financial advisor/personal banker.

District Sales Manager

Avon Malaysia
04.2003 - 12.2008

Achievement :
* Be in the ' 100% Club' for 3 years in a row and entitled for incentive trip to :-
2004 : Hawaii and Japan
2005: Italy and Switzerland
2006 : Los Angeles and Las Vegas
* Become the Top 3 in the Top 10 Avon Best District Manager for Malaysia in 2007
* Being awarded for ' Pathfinder Award for Department Examplary Award' in 2007

Responsibilities :
* Work closely with the operational ( boutique) and tele services team ( dealers/customers) by providing marketing direction and sales support to field (area Terengganu>Kuala Lumpur)
* Monitoring marketing implementation.
* Manage, help and generate and qualify as well as process sales leads.
* Monitoring and ensuring that sales target/revenue are met.
* Monitor, train and maintaining customer/dealer as well as take the lead role in selling an implementing marketing promotion.
* Conduct monthly meeting with teams ( boutique owner and dealer/customer) in order to make sure they are coordinating with each other.

Sales Executive

Kian Joo Can Factory Berhad
02.2002 - 03.2003
  • Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs and requirements.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Service existing big client such as F&N, Colgate and Sissons Paint.
  • To achieve sales objectives and meeting assigned quotas/revenue
  • Assist on any ad hoc duties assigned.

Education

Degree in Business Administration -

University of Malaya
Kuala Lumpur
01.2000 - 04.2002

Diploma In Investment Analysis, Investment -

ITM Johor
Segamat, Johor
01.1997 - 04.2000

SPM -

Sekolah Menengah Kebangsaan, Kuala Kubu Bharu
Hulu Selangor
01.1992 - 04.1996

Skills

Direct Sales

Certification

Excelling in Resume Writing and Interview Techniques - Bridge

Awards

  • Pearl of Asia - Avon (2012)
  • Pathfinder Award for Department Examplary Award' in 2007 - Avon

Hobbies

Reading

Travelling

Timeline

Business Development (Account Manager Team Lead)

Nu Skin
11.2018 - 12.2022

Area Manager

Avon Malaysia
10.2009 - 11.2014

Citigold Relationship Manager

Citi
01.2009 - 09.2009

District Sales Manager

Avon Malaysia
04.2003 - 12.2008

Sales Executive

Kian Joo Can Factory Berhad
02.2002 - 03.2003

Degree in Business Administration -

University of Malaya
01.2000 - 04.2002

Diploma In Investment Analysis, Investment -

ITM Johor
01.1997 - 04.2000

SPM -

Sekolah Menengah Kebangsaan, Kuala Kubu Bharu
01.1992 - 04.1996

Business Manager

Natura Malaysia
1 2023 - 04.2024
Zaliza Zakaria