ZAIZALNURUL ZAINUN

• Coordinating Timetable Unit in monitoring operational works involving timetable for university and colleges.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed and motivated team mates to be productive and engaged in work.
• Communicated clearly with collegues and stakeholders to keep everyone on same page and working toward established business goals.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Identified business development challenges and customer concerns for proactive resolution.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

Assisting lecturer in handling tutorial session for foundation students.