Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Aliff Ikhwan Bin Abd Rahman

Muhammad Aliff Ikhwan Bin Abd Rahman

Admin & Sales Consultant

Summary

Dynamic sales professional with proven expertise in customer liaison and sales funnel management, honed at COWAY (M) SDN BHD. Excelled in building customer relationships and enhancing satisfaction through consultative sales techniques. Skilled in time management and adept at increasing sales through effective community networking.

Overview

6
6
years of professional experience

Work History

ADMIN & SALES CONSULTANT

COWAY (M) SDN BHD
09.2021 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service including after sales services
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Sales key-in for all agent and month end closing and submission.
  • Update customer information and others detail including personal information and payment mode.

SALES ASSISTANT

HOME PRODUCT CENTER (M) SDN BHD
08.2018 - 08.2021


  • Handling Housewares and Furniture Department.
  • Support achieving sales target of RM250k monthly.
  • In Charge of Furniture department and manage product schematic.
  • Handled customer inquiries, complaints, and returns. professionally, ensuring a positive experience for all customers.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

SPM (Sijil Pelajaran Malaysia)

Sek. Men. Dato'Klana Putra
12-2017

Skills

    Sales Expertise

    Customer Services

    Time Management

    Product Schematic

Timeline

ADMIN & SALES CONSULTANT

COWAY (M) SDN BHD
09.2021 - Current

SALES ASSISTANT

HOME PRODUCT CENTER (M) SDN BHD
08.2018 - 08.2021

SPM (Sijil Pelajaran Malaysia)

Sek. Men. Dato'Klana Putra

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Muhammad Aliff Ikhwan Bin Abd RahmanAdmin & Sales Consultant