ZAINALDIN BIN ISMAIL
LEARNING & DEVELOPMENT MANAGER
B-73 (A) Kg. Tanjung, Batu Rakit, 21020, Kuala Nerus, Terengganu
Summary
Over three decades of experience in the oil and gas industry with a strong specialization in designing, developing, and enhancing innovative learning solutions for the PETRONAS workforce. Experienced as a Learning Solution Manager at INSTEP, demonstrated leadership in creating impactful technical learning solutions and competency-based training programs that align with industry standards and drive workforce development. Expertise in learning and development is complemented by certifications as an accredited trainer from HRDC and as a Professional Technologist with the Malaysia Board of Technology (MBOT). A steadfast commitment to fostering professional growth and enabling organizational success through effective learning solutions and competency assessments underscores a passion for continuous improvement in the industry.
Overview
31
31
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Learning Solution Manager
INSTEP - Institut Teknologi Petroleum PETRONAS
08.2023 - 10.2025
- I was responsible for leading the development of innovative learning solutions for the technical workforce. I designed tailored training programs for technicians and engineers, ensuring effective implementation through collaboration with cross-functional teams. Additionally, I managed training evaluation strategies to assess effectiveness and conducted learning needs assessments to identify optimal learning solutions for workforce competency development.
Executive, Competency Assessment & Management
INSTEP - Institut Teknologi Petroleum PETRONAS
05.2015 - 09.2023
- I focused on enhancing the competency assessment framework within the oil and gas sector. I trained assessors and verifiers on the PETRONAS Competency-Based Assessment System (PECAS) and improved training materials. My collaboration with industry partners led to the development of effective workforce training programs, ensuring a skilled and competent workforce.
Executive, Program Leader
INSTEP - Institut Teknologi Petroleum PETRONAS
05.2012 - 05.2015
- I played a pivotal role in developing training programs that fostered compliance and professional growth for engineering personnel. My responsibilities included designing comprehensive learning sessions tailored to the needs of engineers and technicians, while ensuring all training adhered to industry standards and statutory requirements such as FMA, EQA, and OSHA.
Executive - Operations Supervisor
PETRONAS Carigali Sdn. Bhd.
11.2010 - 04.2012
- In my role at PETRONAS Carigali Sdn. Bhd., I was responsible for overseeing platform operations to meet gas production targets while ensuring safety and efficiency. I coordinated daily activities and supported the Offshore Installation Manager in operational tasks. My focus on maintaining optimal platform conditions contributed to a safe working environment and streamlined operations.
Executive - Operation Representative
PETRONAS Carigali Sdn. Bhd.
12.2009 - 10.2010
- I was integral to the project management team at MMHE Yard, focusing on the Tangga Barat Platform fabrication. I ensured that project progress aligned with PETRONAS Technical Standards while providing valuable insights to engineers and inspectors. My responsibilities included maintaining compliance with the approved Scope of Work and facilitating communication with the Peninsular Malaysia Operation team.
Senior Technician
PETRONAS Carigali Sdn. Bhd.
05.2007 - 11.2009
- I played a pivotal role in maintaining optimal conditions at the onshore gas terminal. My responsibilities included overseeing equipment installation and operation, ensuring smooth gas treatment and distribution to prevent supply shortages. Regular plant maintenance was conducted to uphold operational integrity, contributing to the overall efficiency of gas processing and distribution.
Process Technician
INSTEP - Institut Teknologi Petroleum PETRONAS
12.1997 - 10.2007
- At INSTEP - Institut Teknologi Petroleum PETRONAS, I played a pivotal role in maintaining the pilot plant and facilitating practical training for Oil and Gas students. My responsibilities included conducting regular maintenance, managing inventory, and preparing essential chemicals for training sessions. This ensured that students received a comprehensive and practical education in the oil and gas sector.
Laboratory Technician
Petronas Oil Refinery
09.1994 - 10.1997
- In my role at Petronas Oil Refinery, I specialized in analyzing petroleum products and conducting water quality testing. I utilized various testing methods such as ASTM, API, IP etc.to ensure compliance with industry standards. My work contributed to maintaining high-quality benchmarks in petroleum and wastewater analysis, enhancing operational efficiency and safety protocols.
Education
Master of Science - Technology Management
Universiti Kebangsaan Malaysia
Bangi, Selangor, Malaysia 04.2001 -
Bachelor Degree in Technology Management - Technology Management
Open University Malaysia
Kuala Lumpur, Malaysia 04.2001 -
Diploma in Industrial Chemistry - Industrial Chemistry
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia 04.2001 -
Certificate in Laboratory - Laboratory Science
PETROLEUM Industrial Training Institute
Kuala Terengganu, Terengganu, Malaysia 04.2001 -
Skills
Learning solution development
Certification
Professional Technologist - Ts (MBOT)
Accomplishments
Learning Development and Training Delivery
Domestic:
PETRONAS Subsidiaries, PETRONAS Skill Group – Material, Corrosion and Inspection, PETRONAS Technician – Upstream Operation and EnQuest – Malaysia Operation.
International:
PETRONAS Carigali Turkmenistan Operation, PETRONAS Carigali Myanmar Operation, PETRONAS Carigali Indonesia Operation, Carigali-PTTEPI Operating Company Sdn Bhd (CPOC) - Thailand • Singapore LNG and Egypt LNG
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Learning Solution Manager
INSTEP - Institut Teknologi Petroleum PETRONAS
08.2023 - 10.2025
Executive, Competency Assessment & Management
INSTEP - Institut Teknologi Petroleum PETRONAS
05.2015 - 09.2023
Executive, Program Leader
INSTEP - Institut Teknologi Petroleum PETRONAS
05.2012 - 05.2015
Executive - Operations Supervisor
PETRONAS Carigali Sdn. Bhd.
11.2010 - 04.2012
Executive - Operation Representative
PETRONAS Carigali Sdn. Bhd.
12.2009 - 10.2010
Senior Technician
PETRONAS Carigali Sdn. Bhd.
05.2007 - 11.2009
Master of Science - Technology Management
Universiti Kebangsaan Malaysia
04.2001 -
Bachelor Degree in Technology Management - Technology Management
Open University Malaysia
04.2001 -
Diploma in Industrial Chemistry - Industrial Chemistry
Universiti Teknologi MARA
04.2001 -
Certificate in Laboratory - Laboratory Science
PETROLEUM Industrial Training Institute
04.2001 -
Process Technician
INSTEP - Institut Teknologi Petroleum PETRONAS
12.1997 - 10.2007
Laboratory Technician
Petronas Oil Refinery
09.1994 - 10.1997