ABILITY TO DO FULL SPECTRUM OF HUMAN RESOURCE FUNCTION (Managerial Level)
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Human Resources Manager
VC Telecoms Sdn Bhd
05.2020 - Current
Overall management of HR strategies, operations and policies in Operations division
Partner with business to develop and manage the strategic direction, governance and management of the team
Manage relationships and engagements between business units and HR
Provide HR advice and support to assist in the management and mitigation of key HR issues
Involve in industrial relation, compensation and benefits, recruitment and all other people related matter
Work with Management to determine policies and objectives in areas such as employee relations, recruitment, compensation and benefits and staff development
To formulate and implement human resources strategies programs and services necessary to support the Division new program and agenda to ensure added value and delivery of results
Participates in the strategic direction decision making process but maintain a hands-on focus in terms of delivering solutions to business problems
Onboard new employees, ensuring a smooth transition into the organization
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Monitored and handled employee claims involving performance-based and harassment incidents.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
HR Freelancer
Freelance
04.2015 - 10.2019
To provide full package of payroll service to clients on monthly basis
To provide case by case of employee issues either IR or ER related matter and conduct internal training and motivation
To provide an internal employees training regards time to time management and job enhancement
Written Company's HR policies and SOP together with related documents for clients
To provide partial / full recruitment process to clients
Enhanced client satisfaction by delivering high-quality work within deadlines.
Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
Strengthened client relationships with consistent communication and timely project updates.
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Trained new team members to apply best coding best practices and proper use of development tools.
Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
SENIOR MANAGER, HUMAN RESOURCE & ADMINISTRATION
JR JOINT RESOURCES HOLDING SDN BHD
06.2013 - 03.2015
Lead and manage the delivery of strategic manpower planning and recruitment activities to meet the business requirement
Developed business focused employee relations strategy to enhance employee engagement, high employee morale and low turnover
Overseen all investigation and resolved in a timely manner issues of employee grievances, disputes and disciplinary
Overseen all investigation and prosecution of Domestic Inquiry cases
Overseen all group administration and Human Resources issues is all up to date
Overseen and supervise all HR Managers, Admin Managers, HR Executives, Admin Executives, and assistances follows all HR & General Administration Standard Operation Procedures
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Implemented and developed operational standards, policies and procedures.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Consistently met or exceeded annual performance targets set by senior leadership.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Mentored junior staff members for skill development and career progression within the organization.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
HUMAN RESOURCE ASSISTANT MANAGER
HCM ENGINEERING SDN BHD
05.2006 - 05.2013
Reporting directly to the Human Resource Manager and the Managing Director (in absent of HR Manager) on human resource administration and operation matters
Responsible for streamlining, formulating and controlling the Human Resource policies and procedures, manuals
Define and execute effective Functional strategies that enable the efficient realization of agreed business plans for the designated areas within the Group of Companies
Manage and supervised of records related to all HR operation activities
Manage and control Human Resource matter for overseas projects
Develop and implement effective Standard Operations Procedure for the Human Resource
Overseas Department and meet the business needs
Hands on for payroll administration, to ensure it is following the SOP and ISO 9000 requirements
Hands on and advice HOD regarding the IR and DI processes and cases
Enhanced employee retention by implementing effective onboarding and training programs.
Reduced recruitment costs by optimizing job advertising platforms and negotiating vendor contracts.
Supported company growth by recruiting top talent through innovative sourcing strategies.
Oversaw internship programs designed to nurture early-career professionals while providing valuable support for ongoing projects.
Assisted with annual budgeting process, providing insight into HR-related expenses such as staffing needs, benefit costs, and professional development opportunities.
Implemented performance management processes to drive employee development and productivity.
Partnered with department managers to address skill gaps through targeted training initiatives or new hires when necessary.
Provided guidance on legal matters related to employment issues such as terminations or harassment complaints, mitigating risk for the company.
Streamlined HR processes for increased efficiency and reduced errors in payroll processing.
Facilitated conflict resolution among employees, fostering a positive work environment.
GROUP HUMAN RESOURCE EXECUTIVE
NAZA MOTOR TRADING SDN BHD
01.2005 - 04.2006
Reporting directly to the Group Human Resource Manager on the Human Resource administration, recruitment and staff retention, devising performance management tool, analysing training needs and managing employee relation
Responsible for streamlining, formulating and controlling the human resource policies, procedures, manuals and handle all employee related matters (work in the group)
Define and execute effective Functional Strategies that enable the efficient realization of agreed business plans for the designated areas within Naza Group Of Companies
Controlling and assist in recruitment operations support such as interview coordination for assigned potential hires, expediting employment offers to selected candidates, ensuring gathering of all necessary new hiring documentations prior of employment
Develop and implement effective recruitment section Standard Operations Procedure for Naza Group of Companies and meet the business needs
Assist and controlling all areas of activities pertaining to recruitment from sourcing to selection and hiring in Naza Group of Companies
Deliver in house Induction Training Program for Naza Group of Companies new staffs
Facilitated training sessions on resource management principles, empowering team members to make informed decisions.
Regularly reviewed performance metrics related to resource consumption patterns, making adjustments as needed to improve overall efficiency.
Human Resource & Administration Executive
Nasim S/B (Subsidiaries Naza Group of Companies)
08.2002 - 12.2004
Ensure all Admin and HR matters are practiced as per the Naza Group Policies
Administer the requisition of printing and stationery function
Manage the purchasing requirements for printing and stationery, office equipment, etc
Additional duties instructed by superior / General Manager
Report directly to General Manager
Liaise to Group HR & Administration Department
Liaise to sales, GM's office, Stock and Accounts Departments
Liaise to Group Marketing Department on marketing matters
Proper and timely administration of Administration and HR activities
Prompt dispatch of stationeries
Proper authorization and management of purchasing activities
Prompt, complete and accurate fixed asset register
Maintain good relationship with all contacts during the course of work
Assist in recruitment operations support such as interview, interview coordination for assigned potential candidates, ensuring gathering all necessary documentation prior to commencing of employment
Reporting to Senior Manager, Group Human Resource Department- NAZA Motor Trading Sdn Bhd on staff matters, and liaises with Group HR on related field such as attendance, staff disciplines, staff promotions, staff assessments, staff claims, salaries, termination, recruitment and etc
Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operations.
Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
Established strong relationships with clients through exceptional customer service, resulting in increased loyalty and satisfaction levels.
Handled sensitive information with discretion adhering strictly to confidentiality policies protecting company interests.
Managed company-wide communications channels, disseminating relevant information efficiently to all employees.
Reduced operational costs through effective vendor negotiation and budget management.
Actively participated in professional development opportunities staying current with industry trends and best practices.
Education
Bachelor of Science - Science (Human Development)
University Putra Malaysia
Serdang, Selangor
05.1998 - 11.2021
Higher Secondary/STPM - Arts
Kajang High School
Kajang, Selangor
03.1995 - 12.1996
Skills
Employment Act 1955
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Contact Number
(+60) 12 609 9684
References
Azian Bin Baharuddin, 019-775 5237, HOD of Human Resource
Abd Rasid Baharum, 012-320 2333, HR Business Partner, MAS
Zainoor Bin Chik, 012-226 9127, Travel Agency Director (Ex-HR Manager)
Mohd Farish Bin Hamzah, 019-643 0298, Head of Operations & Fleet
Personal Information
Age: 47
Expected Salary: MYR 10,000
Gender: Male
Nationality: Malaysia
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Collaborated with team of 10 in the development of NAZA Group HR Policy.
Documented and resolved IR which led to termination to problematic staff.
Achieved Forming Domestic Inquiry Members in company by introducing Domestic Inquiry Training for company IR tasks.
Affiliations
Knowledge sharing sessions after attending the course among staff