Zafri Zaafarani

- Improved customer satisfaction by addressing and resolving complaints promptly.

- Managing and improving workflow to ensure smoothness in daily operation.

- Managing staffs schedule according to weekly working hours.

- Doing stock inventory and ordering from suppliers.

- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

- Prepared food items in compliance with recipes and portioning control guidelines.

- Ordering, managing stock ordering, and inventory of raw items consisting of vegetables. butchery items and cold kitchen items.

- Handling receiving, detail examination of all item received from suppliers (invoice, expiry dates, conditions of products, stocks freshness).

- Preparing cold kitchen items for daily sales, banquet orders, and fine dining.

- Preparing high quality of meat items according to food safety regulations.

- Ensuring kitchen cleanliness, correct food labeling, and staffs' grooming standard for monthly audit.

- Managing staffs' schedule.

- Cooking for all-day buffet, banquet events and western sets.

- Assisting chef with prepping tasks, stock inventory and stock ordering.

- Keeping the cleanliness of both kitchen and dry store.

- Assisting chef with all the cooking and prepping tasks.

- Preparing food for the all-day buffet, ala carte orders, banquet events and staff meals.