I am a hardworking and dedicated individual who is eager to learn and adapt quickly. With experience in both technical service and logistics, I aim to contribute my skills and commitment to a professional working environment.
Overview
4
4
years of professional experience
Work History
Lorry Driver
Fermin Logistic Sdn Bhd
02.2024 - 08.2025
Delivered customer orders safely and on time.
Ensured proper handling and loading of goods.
Maintained delivery schedules and customer satisfaction.
Operated with safety and skill to avoid accidents and delays.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Reduced fuel consumption by implementing efficient driving routes.
Improved on-time delivery rates with meticulous planning and time management.
Documented mileage, deliveries, pickups, customer issues and damages.
Inspected load security and checked for damages.
Completed routine maintenance on truck to keep in working order.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Service Team – Pump Technician
Aesseal (M) Sdn Bhd
05.2021 - 02.2024
Repaired and serviced pumps at oil plants. (oil and gas)
Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
Reduced equipment failures through diligent preventative maintenance and routine inspections.
Identified potential issues during routine check-ups, preventing costly breakdowns and downtime.
Collaborated with cross-functional teams to complete complex pump projects on time and within budget.
Stayed current on industry trends, applying best practices in daily work to maintain high-quality service standards.
Managed inventory of repair parts efficiently, minimizing waste while ensuring availability for urgent repairs.
Completed pump installations with precision, ensuring optimal performance and minimal downtime.
Maintained detailed records of all service work completed to ensure proper documentation for clients'' reference.
Developed comprehensive maintenance plans for clients, prolonging the life of their pumping systems.
Achieved a high level of safety compliance by adhering to company policies and industry regulations at all times during pump servicing tasks.
Built strong relationships with clients, vendors, and team members to ensure smooth project execution and promote repeat business opportunities.
Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances.
Conducted inspections and troubleshooting to ensure equipment efficiency.
Worked closely with team members to complete service tasks.
Freight Forwarding & Regulatory Compliance Executive at SITICS LOGISTIC SOLUTIONS (M) SDN BHDFreight Forwarding & Regulatory Compliance Executive at SITICS LOGISTIC SOLUTIONS (M) SDN BHD