Audacity
Zulfadhli Sallehudin
Med School Graduate
Kuala Lumpur,14
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
7
7
Languages
Work History
Medical Assistant
Klinik Salleh
Kuala Lumpur
01.2019 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Managed over 10 patient calls per day.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions
Clinic Receptionist
Klinik Salleh
01.2007 - Current
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Printed prescription requests and queries in compliance with practice protocol.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Maintained current and accurate medical records for patients.
- Coordinated inventory management for office supplies, minimizing shortages and reducing costs.
- Prepared and processed patient referrals and transfer requests.
Cashier
Klinik Salleh
01.2007 - Current
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server Administrator
Discord
05.2017 - Current
- Monitored system performance and responded to alerts.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed network traffic and performance metrics to optimize system performance.
- Ensured data security through implementation of robust access controls and regular vulnerability assessments.
- Implemented and maintained virtual private networks.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Freelance Musician
National Art Gallery
01.2022 - 01.2023
- Secured consistent gig opportunities through effective networking with venue owners and event organizers.
- Repaired broken strings and other instrument issues.
- Scheduled rehearsals with other musicians and choirs.
- Toured with successful bands, providing professional, punctual backing support.
- Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
- Elevated performance quality by consistently practicing and refining individual skills on various instruments.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Transposed music to alternate keys with speed and accuracy.
- Built networks with local musicians to provide session support for gigs and events.
- Collaborated with fellow musicians for seamless performances, fostering a strong sense of teamwork and camaraderie.
- Provided musical background for live shows such as ballets, operas, musical theatre, and cabarets.
- Selected music carefully in order to achieve balance of musical styles on program.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Maintained professional demeanor during high-pressure situations such as live performances or last-minute schedule changes.
- Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
English Tutor
SM Sains Alam Shah
01.2010 - 12.2011
- Facilitated successful transitions for international students entering U.S schools by providing targeted language instruction and cultural support.
- Empowered students to take ownership of their learning process by encouraging active participation in lessons and discussions.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Organized supplementary materials for students requiring additional assistance outside of scheduled tutoring hours.
- Used variety of teaching methods to successfully help wide range of students.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Strengthened students'' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Developed methods to motivate and engage students in learning.
Volunteer for Humanitarian Missions
SM Sains Alam Shah
03.2011 - 03.2011
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Helped clients navigate social services system and access needed resources.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Gained strong leadership skills by managing projects from start to finish.
- Spearheaded special projects, driving innovation within the organization''s programs and initiatives.
Education
M.D. - Bachelors in Medicine And Surgery
University of Mansoura
Mansoura, Egypt 07.2023 - 07.2023
Skills
Flexibility and Adaptability
Wound care specialist
Multitasking
First Aid
Inventory Management
Patient interviewing
Live Music Performances
Busking experience
Music writing
Improvisation
Instrument Proficiency
Songwriting Abilities
Problem-solving abilities
Team Collaboration
Websites
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Resolved product issue through consumer testing.
Software
Adobe After Effect
Adobe Premier
Microsoft Powerpoint
FL Studio
Voicemeter Potato
Interests
Music
Games
Food
Art
Hobbies
I sing a lot, i do music, i play instruments, i used to dance, i play games, i used to read a lot, i used to draw comics, and i like to cycle.
Timeline
M.D. - Bachelors in Medicine And Surgery
University of Mansoura
07.2023 - 07.2023
Freelance Musician
National Art Gallery
01.2022 - 01.2023
Medical Assistant
Klinik Salleh
01.2019 - Current
Server Administrator
Discord
05.2017 - Current
Volunteer for Humanitarian Missions
SM Sains Alam Shah
03.2011 - 03.2011
English Tutor
SM Sains Alam Shah
01.2010 - 12.2011
Clinic Receptionist
Klinik Salleh
01.2007 - Current
Cashier
Klinik Salleh
01.2007 - Current
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