Summary
Overview
Work History
Education
Skills
Certification
Preferences - Availability
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Timeline
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Yuvaraj Thiruvamoney

Yuvaraj Thiruvamoney

Cloud BI Service Delivery Manager
Bandar Bukit Tinggi 2

Summary

Experienced Infrastructure Architect & BI SDM with a proven track record in architecting and migrating on-premise data warehousing solutions to cloud platforms. Specialized in AWS Cloud, Snowflake, and BI solutions with extensive hands-on expertise in AWS ETL, Data Warehousing and DevOps tools. Adept at designing and implementing scalable, secure, and compliant infrastructure, integrating multi-vendor products, and driving innovation. Adept at leading cross-functional teams, coordinating complex projects, and ensuring seamless service execution. Known for adaptability, reliability, and excellent problem-solving skills. Strong communicator with deep understanding of ITIL processes, project management, and customer satisfaction strategies.

Overview

16
16
years of professional experience
3
3
years of post-secondary education
8
8
Certifications

Work History

Cloud BI Service Delivery Lead

Tech Mahindra ICT Services
12.2022 - Current
  • Experienced Infrastructure Architect & BI Service Delivery Lead with a proven track record in architecting and migrating on-premise data warehousing solutions to cloud platforms. Specialized in AWS Cloud, Snowflake, and BI solutions with extensive hands-on expertise in AWS ETL, Data Warehousing and DevOps tools.
  • Adept at designing and implementing scalable, secure, and compliant infrastructure, integrating multi-vendor products, and driving innovation. Known for strategic leadership in infrastructure security, cloud architecture, and business intelligence solutions, ensuring robust operational performance and seamless business transitions.
  • Solution Architecture & BI Strategy: Developed high-level and low-level design documents and target architectures for cloud migration projects. Led BI strategy, integrating robust solutions to drive real-time, data-driven business insights.
  • Infrastructure Design & Capacity Planning: Gathered infrastructure requirements and produced system diagrams identifying all infrastructure components. Designed and implemented network capacity plans for scalable, adaptable cloud platforms.
  • Infrastructure Security & Best Practices: Identified, implemented, and monitored security best practices for infrastructure architecture, providing expert advice on infrastructure initiatives to ensure compliance and security standards are upheld.
  • Automated infrastructure provisioning(IaC): Designed and implemented infrastructures using Terraform, allowing for rapid and consistent deployments across multiple environments while reducing human error and improving operational efficiency with AWS Expertise: Extensive hands-on experience with core services like EC2, S3, RDS, Lambda, and VPC to create scalable, highly available, and secure cloud environments tailored to business needs.
  • Optimized cloud networking: Deep understanding of AWS networking services, including VPCs, subnets, routing tables, VPNs, and security groups, Direct Connect, Transit Gateway, NAT Gateway, ALB and ELB and ensuring traffic flows efficiently while maintaining strict security controls through customized routing, network segmentation, and optimized load balancing strategies.
  • BI Expertise: Extensive hands-on experience with AWS ETL (Glue, Athena, Data Sync),DevOps tools (CI/CD pipeline), and BI tools. Architected data warehousing and BI solutions using AWS native tools like EMR, Glue, Redshift.
  • CI/CD tools: such as Jenkins, GitHub, AWS code pipeline CI/CD, with extensive experience in automating cloud deployment pipelines, streamlining the build, test, and deployment processes to ensure faster, more reliable releases.
  • Strategic Roadmaps & BI Development: Contributed to developing migration strategies, roadmaps, and reference architectures, ensuring integration of BI tools and reporting systems. Provided guidance to management during planning phases, ensuring non-functional requirements were included.
  • Stakeholder Engagement: Worked closely with Infrastructure Demand Managers and Platform Engineers to deliver consensus-based enterprise outcomes aligned with dynamic business needs. Presented solutions to customers during workshops and oral sessions, and mitigated risks associated with proposed solutions.
  • Daily BI Infrastructure Operations: Led day-to-day business-as-usual (BAU) operations for BI infrastructure in the cloud, managing a support engineering team to ensure optimal performance and uptime.
  • Change Management & Compliance: Participated in change management activities, ensuring methodologies were followed correctly to minimize disruptions and maintain system integrity.
  • Led service delivery operations, ensuring seamless execution of client engagements and adherence to quality standards.
  • Developed and implemented process enhancements that improved service efficiency and client satisfaction levels.
  • Coordinated cross-functional teams to resolve service-related issues, facilitating effective communication between stakeholders.
  • Analyzed client feedback to identify areas for improvement in service offerings, driving strategic adjustments that enhanced client relationships.

Associate Principal- Cloud and Storage Infrastructure Governance

DIGI TELECOMUNICATION SDN BHD
11.2017 - 12.2022
  • Assigned as the Cloud and Storage Infrastructure Governance, Planner, Strategist and SME for new demands/ requirements leveraging cloud solutions by various Business Units within DiGi and under group (Telenor) direction with focus on technical assessment & validation, capacity & budget planning, cloud security & compliance, operational and product Go-Live readiness, Disaster Recovery & HA planning, modernization & transformation of existing on-premise/ cloud technologies, improvisation of existing processes & methodologies, and overall cost control and governance.
  • Infra Technical Assessment, Validation, Design, Re-architecting & Provisioning (By Platform and BU as a whole)
  • Digital Transformation for Legacy Services with minimal carbon footprints
  • Budget (CAPEX/ OPEX) Governance and Capacity Planning/ Forecasting
  • Enhancement and Improvisation on Cost and Operational Efficiency
  • Provide strategies and framework, for Devops, Architecture, Digital IT & Cloud Security portfolio
  • Advisory & SME for Cloud Governance & Delivery, with focus mainly on AWS Cloud and Storage Platform
  • Designing strategic infrastructure planning, the planning framework governance, and trends in the development industry to progress infrastructure delivery.
  • Ensuring that the Service Team and the Planning Team are working towards the goals of achieving our availability, service SLA’s and reducing outages.
  • Lead all the remediation work to ensure all the storage devices are performing in on PAR and according to storage tiers.
  • Infra Technical Assessment, Validation, Design, Re-architecting & Provisioning in cloud projects.
  • Lead all the activity concerned on the firmware upgrade to ensure the smooth installation and communication with other parties involved.
  • Study and integrate all the previous process and handling to a new process under Infra storage and cloud operation.
  • Ensuring all the service defined and mapped.
  • Present the Delivery Team Road Map and timeline of achieving it to infra management.
  • Led cross-functional teams to design and implement strategic initiatives, enhancing operational efficiency and customer satisfaction.
  • Meet up with vendor on discussion with current issues and contracts.
  • Ensure capacity & availability assessments are updated at weekly and monthly with recommendation for any remediation activities required to assure the availability of the infrastructure.
  • Assist with Planning and execution on new architecture of storage devices and cloud.
  • Leading collaboration meetings with planning team and present our suggestion and road map.
  • Leading all migration projects which includes migration from our legacy storage and legacy application to cloud.
  • AWS Direct Connect Setup and Virtual Circuit Provisioning with BGP peering in SG EQUINIX and MY AIMS
  • Security Framework setup for new technologies leveraging on cloud services across multi account, multi region and multi CSP in accordance to CIS benchmark, well architected framework and defendable architecture.

STORAGE DELIVERY LEAD (ERICSSON ACCOUNT)

DXC Technology (Formerly Known as HP/HPE)
09.2012 - 11.2017
  • Delivery Lead is an important role bringing together the competencies of ITO in the areas of incident, change, problem, capacity, and configuration management and specifically owning the availability assessment. Working with the Availability Assurance Team I will have accountability for meeting our customer’s contractually defined targets for the Storage capabilities and ultimately on the availability of our services and presenting the team’s performance to the supported accounts.
  • Led delivery team operations, ensuring adherence to project timelines and quality standards while fostering collaboration among team members.
  • Working with the Technical Configuration Lead to: Ensure that key production environment (KPE) systems are well understood/documented and compromises in availability for these systems are handled optimally avoiding any associated penalties.
  • Review the setup of the underlying infrastructure to ensure patching / security and adequate levels of HW redundancy are in place to achieve the agreed contractual availability SLA’s.
  • Present the Delivery Team NGDM Delivery performance to the Account Run Lead/ Account Service Manager / Account Delivery Manager.
  • Specifically performing a monthly Availability Assessment for the ERICSSON Storage Account.
  • Ensure capacity & availability assessments are updated at weekly and monthly with recommendation for any remediation activities required to assure the availability of the customer’s infrastructure.
  • Following our Standard Operating Procedure for Availability Management.
  • Leading collaboration meetings with the rest of the Availability Assurance Team.
  • Leading all migration projects which includes migration from our legacy (i.e.: EMC VNX, EVA storage and HDS storage) storage platform to HPE 3PAR StoreServ Storage.
  • Following up on various ITSM work processes execution in various delivery centers (on and off-shore, globally).

Storage Engineer

T-Systems Malaysia
03.2009 - 09.2012
  • Managed installation and configuration of storage hardware, including SAN , resulting in improved data accessibility and reliability.
  • Developed and maintained comprehensive documentation for storage architectures, facilitating knowledge transfer and compliance with industry standards.
  • Collaborated with cross-functional teams to assess storage needs, ensuring alignment with organizational objectives and enhancing overall performance.
  • Conducted regular performance analysis of storage systems, identifying bottlenecks and implementing strategies for optimization to enhance system efficiency.

Education

Bachelor Degree - Computer Sciences, Computer Systems and Networks, Networking, Management

Universiti Sains Malaysia (USM)
Penang
01.2003 - 01.2006

Skills

AWS (EC2, S3, RDS, Lambda, VPC, IAM)

Terraform

AWS CloudFormation

Jenkins

GitHub CI/CD

AWS Code Pipeline

Prometheus

Grafana

AWS CloudWatch

VPC

VPNs

Route 53

Direct Connect

AWS IAM

SSO

Cloud Security Best Practices

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Certification

Cisco Networking Academy programme - CCNA, Multimedia University (MMU)

Preferences - Availability

Immediately after notice period of 1 month

Personal Information

Date of Birth: 12/05/83

Timeline

Cloud BI Service Delivery Lead

Tech Mahindra ICT Services
12.2022 - Current

Associate Principal- Cloud and Storage Infrastructure Governance

DIGI TELECOMUNICATION SDN BHD
11.2017 - 12.2022

STORAGE DELIVERY LEAD (ERICSSON ACCOUNT)

DXC Technology (Formerly Known as HP/HPE)
09.2012 - 11.2017

Storage Engineer

T-Systems Malaysia
03.2009 - 09.2012

Bachelor Degree - Computer Sciences, Computer Systems and Networks, Networking, Management

Universiti Sains Malaysia (USM)
01.2003 - 01.2006

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Yuvaraj ThiruvamoneyCloud BI Service Delivery Manager