IT Technical Support Intern
YTY INDUSTRY (MANJUNG) SDN BHD
03.2022 - 07.2022
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Assisted in the development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
- Increased team efficiency by assisting in the implementation of new technology systems and processes.
- Provided training for end-users on new software applications, promoting increased productivity through efficient use of technology tools.
