YUVANES KUMAR
Head Of Operations & Programs
Kuala Lumpur
Summary
Strategic operations leader, cross-industry operator, and people-first manager with over a decade of experience spanning boutique fitness, wellness, media broadcasting, live events, and data analytics. Demonstrated success in scaling teams, building training systems, optimising operations, and leading through change. Combines analytical thinking with strong communication, coaching, and brand-building skills, enabling seamless transitions across industries and senior leadership contexts.
Overview
15
15
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Head of Operations & Programs
FLYPROJECT
01.2022 - Current
- Lead and manage the full Operations & Programs division for a leading boutique fitness brand.
- Oversee training, development, and performance management of 100+ instructors across multiple studios.
- Designed and implemented the FLYCYCLE Instructor Training Programme, now the company-wide standard.
- Continuously research global fitness trends and successfully integrate new modalities into FLYPROJECT's offerings.
- Ensure studio schedules are efficient, commercially viable, and sustainable across locations.
- Own recruitment strategy, instructor onboarding, and continuous professional development pathways.
- Manage end-to-end operations including studio maintenance, asset management, supplier relationships, and service recovery.
- Handle complaints, grievances, HR processes, internal communications, and cross-department collaboration.
- Partner with marketing teams on brand initiatives, campaigns, and community engagement.
- Foster strong team culture, morale, and leadership development across the organisation.
RPM Instructor
Motosumo
11.2021 - Current
- Conducted 2,100+ RPM classes for a global digital fitness platform.
- Deliver high-energy, technically sound sessions for an international audience.
Group Fitness Instructor
FLYPROJECT
07.2018 - Current
- Delivered 1,600+ FLYCYCLE classes, 500+ FLYCLIMB classes, and 100+ FLYCIRCUIT (HIIT) classes.
- Promoted to Partner Instructor in recognition of exceptional performance and client retention.
- Maintains a 4.9-star rating on ClassPass.
- Recognised for strong stage presence, communication skills, and community building.
Program Lead (FLYCYCLE & FLYCLIMB)
FLYPROJECT
03.2020 - 02.2022
- Led the FLYCYCLE and FLYCLIMB programs company-wide.
- Developed structured training and upskilling modules for instructors.
- Managed instructor evaluations, performance reviews, and progression pathways.
- Ensured consistent class quality, safety standards, and brand alignment.
Assistant Project Manager
A Place Where (APW)
07.2017 - 03.2020
- Curated and managed weekly events including markets, themed parties, and festive activations.
- Managed client and prospective client relationships.
- Conducted research on emerging lifestyle, spatial, and social trends to inform programming and space usage.
Radio Announcer
Media Prima Berhad
01.2016 - 03.2020
- Hosted weekend and selected weekday radio shows independently.
- Operated RCS and NeoUser platforms, managed contests, live calls, and on-air content.
- Developed strong multitasking, improvisation, and audience engagement skills.
Project Executive (APW Bangsar)
A Place Where (APW)
07.2017 - 10.2018
- Supported project execution, consulting, and event delivery.
Account Executive
Kantar Worldpanel
10.2013 - 06.2017
- Analysed consumer and market data using proprietary analytics tools.
- Translated data into actionable insights for clients through high-impact presentations.
- Built strong foundations in data analysis, Excel, PowerPoint, statistics, and client-facing communication.
Teacher
Wisma Harapan
05.2012 - 09.2012
IT Help Desk
International Medical University
01.2011 - 02.2012
Education
Bachelor of Science (Hons) - Psychology
International Medical University (IMU)
01.2013
Canadian Grade 12 Diploma - undefined
Taylor's College
01.2009
Skills
Certification
CPR / AED / First Aid, Fitness Innovations Malaysia, 2022-08-01
Timeline
Head of Operations & Programs
FLYPROJECT
01.2022 - Current
RPM Instructor
Motosumo
11.2021 - Current
Program Lead (FLYCYCLE & FLYCLIMB)
FLYPROJECT
03.2020 - 02.2022
Group Fitness Instructor
FLYPROJECT
07.2018 - Current
Assistant Project Manager
A Place Where (APW)
07.2017 - 03.2020
Project Executive (APW Bangsar)
A Place Where (APW)
07.2017 - 10.2018
Radio Announcer
Media Prima Berhad
01.2016 - 03.2020
Account Executive
Kantar Worldpanel
10.2013 - 06.2017
Teacher
Wisma Harapan
05.2012 - 09.2012
IT Help Desk
International Medical University
01.2011 - 02.2012
Canadian Grade 12 Diploma - undefined
Taylor's College
Bachelor of Science (Hons) - Psychology
International Medical University (IMU)
Executive Profile - Summary
Strategic operations and people leader with 10+ years of cross-industry experience across fitness & wellness, media, events, data analytics, and consumer insights. Proven ability to build scalable teams, design systems from the ground up, and operate at both strategic and execution levels. Known for adaptability, strong communication, and translating vision into sustainable operations. Experienced in leading large teams, managing multi-site operations, and partnering with brands to drive growth and culture.