Siti Dahlia Ramlan
-
No. 13 Kg Tun Abdul Razak, 44000 Kuala Kubu Bharu, Selangor
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
2
2
years of professional experience
12
12
years of post-secondary education
Work History
Clerk
Messrs Nazrin Nasir T. Anand & Co
2023.05 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Retail Sales Associate
Genting Skyworld
2022.03 - 2023.04
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
UPSR -
SJK Khing Ming
Kuala Kubu Baharu, Selangor, Malaysia 2007.01 - 2012.05
SPM
SMK Dato Haji Kamaruddin
Kuala Kubu Baharu, Selangor, Malaysia 2013.04 - 2017.05
Diploma in Banking Studies
Universiti Teknologi Mara (UiTM)
Alor Gajah, Melaka 2018.05 - 2021.05
Skills
Multitasking
Problem-Solving
Teamwork and Collaboration
Problem-solving abilities
Microsoft Office
Administrative Support
File Maintenance
Personal Information
- Age: 24
- Date of Birth: 12/03/2000
- Gender: Female
- Ethnicity : Orang Asli (Temuan)
- Nationality: Malaysia
- Marital Status: Married
Languages
Malay
Proficient
C2
English
Advanced
C1
Chinese (Mandarin)
Upper intermediate
B2
References
Office Manager :
Arvin Anatharatchagan
011-5408 1722
arvin@nntaco.onmicrosoft.com
Timeline
Clerk
Messrs Nazrin Nasir T. Anand & Co
2023.05 - Current
Retail Sales Associate
Genting Skyworld
2022.03 - 2023.04
Diploma in Banking Studies
Universiti Teknologi Mara (UiTM)
2018.05 - 2021.05
SPM
SMK Dato Haji Kamaruddin
2013.04 - 2017.05
UPSR -
SJK Khing Ming
2007.01 - 2012.05
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