Yusnina Binti Mohd. Yusuf
Administrative Officer (D5)
Sitiawan, Perak
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Administrative Assistant
Universiti Kuala Lumpur
05.2006 - Current
- Handling the Industrial Training Process such INTRA briefing & Induction, preparing INTRA Visit Budget, University Supervisor list, monitor INTRA placement and INTRA assessment at system ecitie2.unikl.edu.my.
- Handling the Industrialmanship Process such as IM briefing, preparing budget, IM event (industrial talk/visit/workshop resume writing & interview/OSH Day)
- Organized IIIP events such as Hi Tea engagement with industry, visit or meeting by industry, TechnoFest activities and others.
Accounts Assistant
Lumut Maritime Terminal Sdn Bhd
01.2004 - 04.2006
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Administration Assistant
Kolej Kejururawatan & Sains Kesihatan
06.2002 - 06.2003
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
Education
Diploma in Management Technology
Kolej Premier Yayasan Perak (Francais UTM)
Ipoh, Perak, Malaysia 04.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Additional Information
- Active in university sports throughout my time at UniKL, particularly in bowling and netball.
- Won a bronze medal in bowling at the Malaysia MARA Games, showcasing dedication and competitive spirit.
- Serve as Team Manager for Netball and Rugby at UniKL MIMET, demonstrating leadership, organizational, and team coordination skills.
Timeline
Administrative Assistant
Universiti Kuala Lumpur
05.2006 - Current
Accounts Assistant
Lumut Maritime Terminal Sdn Bhd
01.2004 - 04.2006
Administration Assistant
Kolej Kejururawatan & Sains Kesihatan
06.2002 - 06.2003
Diploma in Management Technology
Kolej Premier Yayasan Perak (Francais UTM)
04.2001 -
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