Summary
Overview
Work History
Education
Skills
Timeline
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Yushariza Mohd Yacob

Executive
Putrajaya

Summary

Accomplished Executive at Public Bank Berhad, adept in Operations Management and Team Leadership. Spearheaded strategic initiatives, enhancing organizational performance and customer satisfaction. Mentored emerging leaders, significantly contributing to company growth through innovative solutions and effective problem resolution. Proven track record in fostering long-term client relationships and streamlining processes for improved efficiency.

Overview

23
23
years of professional experience

Work History

Executive

Public Bank Berhad
10.2001 - 04.2024
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Reviewed employee concerns and new opportunities to drive business strategies.

Education

Diploma - Business Administration And Management

University Utara Malaysia
Sintok, Kedah, Malaysia
04.2001 -

STPM - Sains Tulen

Sultan Ismail College
Kota Bharu, Kelantan, Malaysia
04.2001 -

Skills

Customer Relations

Team Player

Team Leadership

Administrative Skills

Problem Resolution

Executive Support

Workflow Planning

Operations Management

Timeline

Executive

Public Bank Berhad
10.2001 - 04.2024

Diploma - Business Administration And Management

University Utara Malaysia
04.2001 -

STPM - Sains Tulen

Sultan Ismail College
04.2001 -

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