Yuki Lee Kah Sum
Ipoh,Malaysia
Summary
Dynamic professional with a strong foundation in communication skills, problem solving, and product knowledge. Demonstrates proficiency in Microsoft Office and excels in customer objection handling and multitasking. Adept at business development and consistently achieves targets through effective time management. Committed to leveraging these competencies to drive organisational success and pursue career advancement opportunities.
Sales Supervisor with strong marketing and sales background. Creates dynamic sales teams to achieve optimum performance. Shares product and merchandising knowledge to drive results.
Overview
3
3
Languages
9
9
years of professional experience
Work history
Sales Supervisor
IMAXX Services Plus Sdn Bhd
Perak, Malaysia
2025.10 - Current
- Implemented promotional campaigns, leading to increased product visibility.
- Developed new sales strategies for enhanced revenue generation.
- Supervised the sales team, enhancing their performance and productivity.
- Fostered a positive work environment, enhancing employee morale and productivity.
- Conducted regular staff training to increase product knowledge and sales skills.
- Coordinated with other departments to ensure smooth operations.
- Maintained up-to-date knowledge of market trends for informed decision-making.
Sales Executive
Vit Makanan Sdn Bhd
Perak, Malaysia
2024.07 - 2025.09
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Established strong relationships with key industry players to expand business reach.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Sales Merchandiser
E M Power Sdn Bhd
Perak, Malaysia
2021.06 - 2024.06
- Displayed and arranged product pricing while rotating items on shop floor to enhance product visibility.
- Monitored inventory levels through sales and intake records to ensure stock availability and minimise shortages.
- Removed dated or damaged stock to maintain neat and current shelves, ensuring optimal shopping experience.
Sales Merchandiser
Unilever
Ipoh
2020.03 - 2021.05
- Developed and executed sales strategies that consistently met or exceeded sales targets.
- Promoted professional hair care products to healthcare professionals and retail establishments.
- Built and maintained relationships with key customers to drive repeat business
Retail Executive
Crocodile
Kuala Lumpur
2017.04 - 2020.01
- Managed daily store operations and sales activities to ensure smooth functioning and optimal performance.
- Collaborated with team to devise effective sales strategies, contributing to target achievement.
- Provided exceptional customer service to improve product knowledge and foster lasting customer relationships.
Education
SPM - Art Field
SMJK Tasek
IpohSkills
- Communication skills
- Problem solving
- Product knowledge
- Time management
- Microsoft Office proficiency
- Customer objection handling
- Multitasking
- Business development
- Target achievement
LANGUAGE
Mandarin & Cantonese 95% (Spoken & Writing)
Proficient (C2)
Bahasa Melayu 85% (Spoken & Writing)
Advanced (C1)
English 60% (Spoken & Writing)
Upper intermediate
Timeline
Sales Supervisor
IMAXX Services Plus Sdn Bhd
2025.10 - Current
Sales Executive
Vit Makanan Sdn Bhd
2024.07 - 2025.09
Sales Merchandiser
E M Power Sdn Bhd
2021.06 - 2024.06
Sales Merchandiser
Unilever
2020.03 - 2021.05
Retail Executive
Crocodile
2017.04 - 2020.01
SPM - Art Field
SMJK Tasek