Yugeswaran Segaran

- Assisting customer to import and export pets for relocation.

- Assisting pets travel documents

- Assisting customer with bring their pets for medical check-up to ensure the pets can travel safely to the destination.

- Assisting potential clients on inquiry to relocate their pets.

- Planning time table on weekly basis making sure all up to date, regarding pets medical check-up and travel documents submission to ensure the pets can travel on time.

- Meeting new and potential client to promote our brand and services. To setup Dialysis Clinic Centre.

- Assisting existing customer and promoting new machinery for upgrade.

- Visiting customer on monthly basis for product service and faulty.

- Managing reservation and handling incoming booking via multi resources (phone call, email, brand website, third party booking platform)

• Handling requests: Responding to reservation requests from guests, companies, and travel agents by phone, email, or online
• Processing reservations: Confirming reservations and sending confirmation details to customers
• Promoting services: Promoting hotel services, packages, and special offers to guests during the reservation process
• Upselling: Identifying opportunities for upselling room upgrades and additional amenities

Receptionist

- Assisting Guest check in and check out

- Assisting Guest's needs on billing, travel, reservation and etc

- Handling incoming phone calls regarding room reservation other inquires.

- Promoting rooms for walk-ins customer and upselling suites to In-house Guest