Reading self development books
Youssef Mohamed
Student
Kuala Lumpur
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Sales Representative
Concentrix (AT&T)
Cairo
07.2021 - 09.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Customer Service Representative
Vodafone UK
Cairo
12.2020 - 03.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recorded account information to open new customer accounts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree -
Narmer Language School
Dokki, Cairo, Egypt 04.2001 -
Bachelor of Applied Science - Mechanical Engineering
UCSI University
Cheras, Kuala Lumpur, Malaysia 04.2001 -
Skills
Client Service
Interests
Gym
Tennis
Swimming
Timeline
Sales Representative
Concentrix (AT&T)
07.2021 - 09.2022
Customer Service Representative
Vodafone UK
12.2020 - 03.2021
No Degree -
Narmer Language School
04.2001 -
Bachelor of Applied Science - Mechanical Engineering
UCSI University
04.2001 -
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