Young Won Cho

Working Holiday Job Seeker

Kuala Lumpur,14

Summary

Handled customer inquiries via chat and email for a major client.
Maintained professionalism and resolved issues effectively.
Adapted quickly to new tools and workflows.

Overview

years of professional experience

Work History

Customer Service Agent

IGT Solutions,

01.2025 - 06.2025

Handled customer inquiries via chat and email for a major client. Maintained professionalism and resolved issues effectively. Adapted quickly to new tools and workflows.

Trust & Safety Associate

Accenture

10.2022 - 10.2024

Reviewed content and ensured compliance with community standards. Analyzed user reports and provided resolutions. Communicated clearly and worked collaboratively in a global team.

Education

Bachelor's Degree - Theology

Mokwon University

South Korea

04.2001 -

Skills

Strong work ethic, punctual, and responsible
Basic manual handling knowledge
Good English communication

Comfortable working outdoors or in fast-paced environments
Experienced with teamwork and following instructions

Objective

I’m heading to Australia in early August on a Working Holiday visa, hoping to find casual work and experience a new side of life.

I’m open to different kinds of work—whether it’s on a farm, in hospitality, or in a factory. I enjoy staying active, I pick things up quickly, and I work well both independently and with others.

I’m excited about this next chapter, but mostly just looking forward to learning and growing through it.

Timeline