You Chee Ng
Kuala Lumpur
Summary
Experienced educator with a strong background in developing structured guidelines and tracking systems that enhance workflow efficiency. Proven ability in stakeholder communication, project support, and process improvement, utilizing digital tools to optimize operations. Skilled in coordinating activities and facilitating discussions to drive performance improvements. Proficient in bilingual communication (English and Chinese) and adept at using Google Sheets for effective tracking and organization. Currently seeking to transition into Human Resources or Project Coordination roles, where I can contribute to team effectiveness, people management, and structured project execution.
Overview
3
3
years of professional experience
Work History
Educator
SIM Education
Sri Petaling,Kuala Lumpur, Malaysia
06.2025 - Current
- Developed and implemented a structured guideline and tracking system for teacher lesson management to improve coordination and visibility of progress.
- Initiated ideas to improve the learning experience by recommending the use of digital tools (e.g., tablets, software, and online resources).
- Coordinated planning of a one-day trip, including stakeholder communication, scheduling, and activity arrangements, to ensure successful execution.
- Developed and implemented tracking tools using Google Sheets to enhance coordination, organisation, and visibility of team activities.
- Developed resource materials for use in lessons, maximising the effectiveness of teaching strategies.
- Suggested process improvements for organising teaching materials to enhance accessibility, reduce loss of materials, and improve operational efficiency.
Educator
Glexis Tuition Centre
Cheras,Kuala Lumpur, Malaysia
03.2024 - 03.2025
- Supported daily class operations, including scheduling and coordination.
- Assisted in communication with students and parents regarding class matters.
- Handled attendance tracking and maintained student records.
- Assisted in preparing learning materials and supporting class activities.
- Followed structured processes to ensure smooth daily operations.
- Developed foundational communication and organisational skills.
- Facilitated discussions with parents to review student performance, identify development areas, and provide actionable improvement plans.
Intership (Partnership)
SHOPLINE (M) Sdn Bhd
Kuala Lumpur, Malaysia
10.2023 - 12.2023
- Supported partnership coordination and stakeholder communication.
- Assisted in campaign execution and timeline alignment.
- Collaborated with internal teams to support partnership initiatives.
- Assisted in translating marketing materials (e.g. brochures, flyers, and advertisements.
- Supported the preparation of presentation materials and decks for marketing, partnership-related, and other activities.
Education
Bachelor of Arts - Chinese Studies
Xiamen University
Malaysia2023
Skills
- Stakeholder communication
- Coordination and Scheduling
- Project Support and Execution
- Problem-solving
- Process Improvement
- Time management and organisation
- Team collaboration
- Presentation and communication skills
- Google Sheets (tracking and coordination)
- Bilingual communication (English and Chinese)
Languages
English
Intermediate
B1
Chinese (Mandarin)
Proficient
C2
Chinese (Cantonese)
Elementary
A2
Malay
Elementary
A2
Timeline
Educator
SIM Education
06.2025 - Current
Educator
Glexis Tuition Centre
03.2024 - 03.2025
Intership (Partnership)
SHOPLINE (M) Sdn Bhd
10.2023 - 12.2023
Bachelor of Arts - Chinese Studies
Xiamen University