Yoong Kiang Ng
Puchong
Summary
Focused Sales Manager with 19 years in sales, committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
22
22
years of professional experience
Work History
Sales Manager
KCC Paints Sdn. Bhd.
11.2019 - Current
- Retail Sales & Manages subordinates (Peninsula Malaysia)
- Promote and provide service to dealers by coordinating and monitoring marketing activities and campaigns to achieve sales budget, gross margin and collections
- To responsible for all sales follow-up for both decorative paint and protective coating through implementing and formulating effective strategies to promote the KCC branding to the Dealers with the objective of contributing to the overall sales revenue & plan.
- To develop business opportunities and nurture relationship with Retailers.
- To lead and monitor a team of sales personnel
- To source and provide new potential Retail information in the market
- To achieve planned or budgeted sales and operating profit for Branch Dealers Sales division through effective sales and promotional efforts.
- To assist in formulate strategies on pricing and sales strategy by providing and collecting reliable market information and feedback on competitors’ product, prices and market coverage.
- To provide reliable sales forecasts for effective production and materials planning and scheduling by acquiring an intimate knowledge of the market and commitment to improve the company’s overall performance.
- To assist in the yearly budgets by providing reliable sales and expenses forecast.
- To ensure both internal and external customer’s requirements are fully met by providing “total quality” services.
- To ensure continuous operational efficiency which includes problem solving, decision making, resource planning, logistic control and collections.
- To review, revamp and re-organize and to introduce new effective management system to improve the branch warehousing and logistic administration for a proper and cost effective inventory logistic operation to support the sales.
- To responsible for people management, to develop and guide subordinate staff to become fully competent in carrying out their duties through regular appraisals with subordinate and monitoring performance by objectives.
- To carry out any other duties as required by the Company’s Management from time to time.
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Area Manager
Smart Paint (Selangor) Sdn. Bhd.
05.2018 - 10.2019
- Retail Sales & Manages subordinates
- Promote and provide service to dealers by coordinating and monitoring marketing activities and campaigns to achieve sales budget, gross margin and collections.
- Attend to dealers’ enquiries, complaints, stockings and orders by regular visits to maintain a good relationship.
- Promote Tinting machines and paint by frequent visits to potential hardware dealers to build up dealer network and increase market share.
- Promote other products available to dealers to gain exposure
- Handle timely collections by monitoring on customer ageing to reduce day outstanding.
- Manage outstation distributor and also sub-dealers
- Manages subordinates to guide them proper sales & technical knowledge (Central & Kelantan)
- Co-ordinate with customer service to ensure prompt delivery of paint.
- Plan and perform daily sales visits and sales activities.
- Monitor and follow up with Admin staff on delivery and ordering.
- Maintain good relationship and service with existing dealers.
- Attend to customers’ complaints.
- Ensure customers pay in time
- Promote products to painters, architects and owners.
Senior Sales Executive
Jotun (M) Sdn. Bhd.
01.2004 - 05.2018
- Decorative Sales for Dealer Segment (Central)
- Promote and provide service to dealers and distributor by coordinating and monitoring marketing activities and campaigns to achieve sales budget, gross margin and collections.
- Attend to dealers’ enquiries, complaints, stockings and orders by regular visits to maintain a good relationship.
- Promote Multicolor machines and paint by frequent visits to potential hardware dealers to build up dealer network and increase market share.
- Promote decorative products by coordinating marketing activities and campaigns to achieve sales budget.
- Handle timely collections by monitoring on customer ageing to reduce day outstanding.
- Manage outstation distributor and also sub-dealers
- Co-ordinate with customer service to ensure prompt delivery of paint.
- Plan and perform daily sales visits and sales activities.
- Monitor and follow up with CSD on delivery and ordering.
- Establish potential dealers and multicolour centres.
- Maintain good relationship and service with existing dealers.
- Attend to customers’ complaints.
- Ensure customers pay in time
- Promote products to painters, architects and owners.
Sales Assistant – Senior Sales Asst. – MT – Asst Dept Head
Giant ACE Sdn. Bhd.
01.2002 - 01.2004
- Stocks Ordering + Management Duties = To take care of the selling floor, to organize the stock holding on shelf, also to replenish stocks
- To arrange monthly product sales
- Also to organize the staff working shift, To manage the staff under personal care of various department to delegate job scope
- Direct report to Store Manager.
Education
S.M. La Salle P.J. Selangor
Petaling Jaya12.1999
Stamford College P.J. Selangor
Skills
- Sales Planning
- KPI Tracking
- Business Planning
- Proposal Development
- Technical Issues
- New Business Development
- Account Management
- Solution Selling
- Staff Management
- Market Research
Computer Knowledge Skills
- Microsoft Office
- MS Word
- MS Excel
- MS Power Point
Current Salary
RM 6,492.00
Expected Basic Salary
RM 8,000.00 – RM 9,000.00
Personal Information
- IC Number: 820923-14-5093
- Age: 41
- Place of Birth: Selangor
- Ethnicity: Chinese
- Date of Birth: 09/23/82
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
- Religion: Buddhist
Languages
Malay, English, Chinese (Mandarin), Chinese (Cantonese)
Native language
Timeline
Sales Manager
KCC Paints Sdn. Bhd.
11.2019 - Current
Area Manager
Smart Paint (Selangor) Sdn. Bhd.
05.2018 - 10.2019
Senior Sales Executive
Jotun (M) Sdn. Bhd.
01.2004 - 05.2018
Sales Assistant – Senior Sales Asst. – MT – Asst Dept Head
Giant ACE Sdn. Bhd.
01.2002 - 01.2004
S.M. La Salle P.J. Selangor
Stamford College P.J. Selangor
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