Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Timeline
Generic

Yong Guan Ong

Cyberjaya, Selangor

Summary

Forward-thinking team leader skilled at Marketing and Commercial departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

12
12
years of professional experience

Work History

Marketing Packages & Operations Lead

Shopee Malaysia
11.2022 - Current
  • Developed dynamic pricing models for optimal revenue generation and profitability.
  • Developed custom pricing proposals for high-value clients, tailoring solutions to meet their unique needs and preferences while ensuring profitability for the company.
  • Managed multiple projects simultaneously, ensuring timely completion while maintaining high standards of quality in all deliverables.
  • Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.

Commercial Strategy, Assistant Manager

U Mobile
04.2020 - 10.2022

Data Analyst

  • Transforming data into actionable insights through data driven decision.
  • Provides ad hoc data support for product owners.


Performance Management

  • Monitoring of business performance against annual operating target.
  • Develop business forecast model based on key drivers of the business.
  • Identify business gap and provide recommendation to close the gap.

Senior Revenue & Pricing Analyst

Malaysia Airlines
07.2018 - 03.2020
  • Maximized revenue by implementing data-driven pricing strategies and optimizing inventory allocation.
  • Improved forecast accuracy by developing advanced statistical models that accounted for seasonality, special events, and other external factors impacting demand.
  • Contributed to the development of annual budget plans based on thorough assessment of past performance indicators and anticipated market dynamics.
  • Optimized group booking evaluation process by leveraging historical data to better predict group performance against displacement considerations.

Revenue & Pricing Analyst

AirAsia Berhad
06.2015 - 06.2018
  • Monitored industry trends and changes in market conditions, adapting pricing strategies accordingly to maintain a competitive edge.
  • Coordinated with sales team to design targeted campaigns aimed at increasing occupancy during periods of low demand.
  • Developed and maintained accurate demand forecasts, which contributed to more informed decision-making and enhanced revenue performance.
  • Conducted in-depth analyses of historical booking patterns, enabling a more accurate understanding of future demand trends and their implications on revenue generation.

Passenger Sales and Services Executive

China Airlines
12.2013 - 05.2015

- To identify & target business opportunities
- Develop business & sales strategy, and market analysis.
- To increase market share in the assigned market and other areas as required
- To build strong, productive relationships with clients to ensure business objectives are achieved.

Subscription Sales Executive

World Wide Magazine
01.2012 - 11.2013
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.

Education

Bachelor of Business Administration -

University Tunku Abdul Rahman
Kampar, Perak, Malaysia
04.2012

Pre-University -

St. Francis Institute
Malacca, Melaka, Malaysia
12.2006

Secondary School -

St. Francis Institute
Malacca, Melaka, Malaysia
12.2004

Primary School -

SJKC Siang Lin
Malacca, Melaka, Malaysia
12.1999

Skills

  • Strategic Planning
  • Data Analytics
  • Corporate Communications
  • Demand forecasting
  • Revenue management
  • Performance Evaluations

Accomplishments

  • Supervised team of 8 staff members.
  • Achieved 33% higher revenue and 40% packages sold for Year Long Champions Brands Packages.

Languages

Chinese (Mandarin)
Native language
Chinese (Mandarin)
Proficient
C2
English
Advanced
C1
Malay
Advanced
C1

Hobbies

  • Badminton
  • Marathon

Timeline

Marketing Packages & Operations Lead

Shopee Malaysia
11.2022 - Current

Commercial Strategy, Assistant Manager

U Mobile
04.2020 - 10.2022

Senior Revenue & Pricing Analyst

Malaysia Airlines
07.2018 - 03.2020

Revenue & Pricing Analyst

AirAsia Berhad
06.2015 - 06.2018

Passenger Sales and Services Executive

China Airlines
12.2013 - 05.2015

Subscription Sales Executive

World Wide Magazine
01.2012 - 11.2013

Bachelor of Business Administration -

University Tunku Abdul Rahman

Pre-University -

St. Francis Institute

Secondary School -

St. Francis Institute

Primary School -

SJKC Siang Lin
Yong Guan Ong