YOGESWARY BALAKRISHNAN
Selangor
Summary
Results-oriented Administrative Executive with experience in logistics, education, and service industries. Specialises in financial record management, invoicing, and client coordination. Manages operations effectively, streamlining processes to enhance efficiency and support growth. Experienced product founder with hands-on involvement in sales and business development, focused on optimising workflows and stakeholder engagement.
Overview
21
21
years of professional experience
Work History
Administrative Executive
PAM GLOBAL SDN BHD
01.2023 - Current
- Communicate with clients and manage business correspondence
- Coordinated meetings and supported administrative tasks
- Handle payroll processing and maintain financial records
- Liaise with EPF regarding employee contributions and documentation
- Managed company accounts by tracking income and expenses
- Issued accurate invoices and quotations for clients
- Contributed to ensuring uninterrupted operations during emergencies
Administrative Executive
UNIQUE CAR PARK SERVICES
01.2023 - Current
- Managed email communications and enquiries for parking services and tenders, ensuring prompt responses and clarity for stakeholders
- Assisted in preparing and submitting tender documents, contributing to successful bids
- Coordinated with clients, contractors, and site personnel
- Facilitated on-site operations, coordinating tasks to maintain workflow and achieve timely task completion
- Maintained records of parking operations, payments, and reports
- Prepared invoices, quotations, and basic financial records
- Handled daily administrative tasks including documentation, filing, and data entry
Product Owner
FEMINA CARE TRADING
Selangor
01.2019 - 01.2022
- Developed product brand, managing business operations from concept to customer delivery
- Managed product promotion through digital platforms and direct marketing
- Handled online and offline sales, enhancing customer engagement and ensuring seamless order fulfilment
- Built and maintained customer relationships to drive repeat sales
- Oversaw financial tracking, pricing strategies, and cost management to maintain profitability
- Coordinated product distribution and ensured timely delivery to customers
IT Executive
GREAT EASTERN
01.2010 - 01.2011
- Maintained system performance and resolved technical issues to ensure operational continuity
- Collaborated with internal teams to ensure smooth IT operations
- Delivered IT support and troubleshooting for internal systems, enhancing user experience
- Supported users in troubleshooting system-related queries, improving response time for issue resolution
Senior Accommodation Officer
INTI International University College
01.2007 - 01.2010
- Managed student accommodation, overseeing room bookings, allocations, and cancellations to support student needs
- Ensured smooth daily operations, actively addressing student concerns to maintain high levels of satisfaction
- Coordinated with finance and international student departments to facilitate seamless student arrivals and orientation
- Maintained and updated student payment records and coordinated with finance
- Processed and received payments for hostel bookings with proper documentation
- Conducted spot checks at hostel blocks to ensure safety, cleanliness, and compliance
- Assisted in system improvements and enhancements for accommodation processes
- Organized meetings, including scheduling and preparing minutes of meetings
- Accompanied students to clinics for support
- Participated in university events such as Open Day and marketing activities
IT Support Assistant (Contract)
PHILIPS SEMICONDUCTOR
SEREMBAN
01.2005 - 03.2005
- Supported installation, configuration, and basic troubleshooting
- Assisted with installation and configuration of software on office desktops
- Prepared systems for operational readiness to minimise downtime
- Collaborated with IT team during system deployment to streamline processes
Education
Bachelor of Science (Hons) - Network Computing
INTI INTERNATIONAL UNIVERSITY COLLEGE
Nilai01-2007
Awarded -
TAFE COLLEGE
Seremban01-2003
SIJIL PELAJARAN MALAYSIA -
Sekolah Menengah Kebangsaan Mambau
Seremban01-2000
Skills
- Administrative coordination
- Office management
- Accounting support
- Payroll processing
- Invoice preparation
- Financial documentation
- Record keeping
- Financial record keeping
- Data entry
- Document preparation
- Invoicing
- Tender submission
- Customer relationship management
- Microsoft Excel
- Business operations
- Microsoft Outlook
- IT administration
- Basic accounting systems
- Sales administration
- Marketing coordination
- General IT troubleshooting
- System support
- System maintenance
- Email management
- Email handling
- Professional correspondence
- Customer service
- Customer service excellence
- Customer engagement
- Client outreach
- Client communication
- Sales
- Business development
- Online sales platforms
- Basic digital marketing
- Marketing
- Active listening
- Problem-solving
- Time management
- Timekeeping
- Ability to work independently
- Team collaboration
- Operational support
- Decision making
- Attention to Detail
- Communication proficiency
- Strong communication skills
- Effective communication
- Written and verbal communication
- Office record maintenance
- Excellent typing speed
- Confidentiality understanding
- Maintaining office records
- Document management
- Social media knowledge
- Troubleshooting
- Computer literacy
- Record-keeping
- Verbal communication
- Computer literacy
- Attention to Detail
- Social media knowledge
- Database management
- Communication proficiency
Personal Information
Expected Salary: RM4,000
Additional information
Fast learner with strong adaptability to new systems and tools, Reliable, organized, and detail-oriented, Strong interpersonal and communication skills
Availability
Available to start within 2 weeks upon offer.
Languages
English
Intermediate
B1
Malay
Intermediate
B1
Tamil
Intermediate
B1
Timeline
Administrative Executive
PAM GLOBAL SDN BHD
01.2023 - Current
Administrative Executive
UNIQUE CAR PARK SERVICES
01.2023 - Current
Product Owner
FEMINA CARE TRADING
01.2019 - 01.2022
IT Executive
GREAT EASTERN
01.2010 - 01.2011
Senior Accommodation Officer
INTI International University College
01.2007 - 01.2010
IT Support Assistant (Contract)
PHILIPS SEMICONDUCTOR
01.2005 - 03.2005
Bachelor of Science (Hons) - Network Computing
INTI INTERNATIONAL UNIVERSITY COLLEGE
Awarded -
TAFE COLLEGE
SIJIL PELAJARAN MALAYSIA -
Sekolah Menengah Kebangsaan Mambau