Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Yoganathan Muniandy

Yoganathan Muniandy

IT Officer
Petaling Jaya, Selangor,10

Summary

Instrumental IT Officer bringing 18 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines.

Overview

19
19
years of professional experience
2
2
Certifications
3
3
Languages

Work History

IT Officer

Government Of Malaysia
03.2006 - Current
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Upgraded outdated systems with modern technology, enhancing overall performance and reliability.
  • Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
  • Managed network security protocols to ensure sensitive data protection and prevent cyber attacks.
  • Conducted regular system audits for compliance with industry standards and regulations.
  • Developed custom applications to automate routine tasks, saving time and increasing productivity levels within the organization.
  • Developed and maintained company intranet, streamlining internal communication processes.

IT Administrator

MAA Medicare
06.2005 - 03.2006
  • Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
  • Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
  • Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
  • Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
  • Contributed to business continuity efforts by maintaining up-to-date documentation of all IT infrastructure components and configurations.
  • Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
  • Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.

Education

Diploma - Advanced Networking

National Institute of Information Technology.
India
04.2001 -

Bachelor of Science - Computing

University of Wales College Newport
United Kingdom
04.2001 -

Diploma - Computer Science

De La Salle Institue
Kuala Lumpur, Malaysia
04.2001 -

Skills

  • Requirement Engineering - Certified Professional Requirement Engineering

  • Software Testing - Certified Tester Foundation Level

  • Artificial Intelligence (Machine learning) - Hidden Markup Model & Neural Network

  • IBM & Darden Digital Strategy Specialization: Introduction to Artificial Intelligence (AI)

  • Data Analytics - IBM & Darden Digital Strategy Specialization Introduction to Data Analytics

  • Cloud Computing - IBM & Darden Digital Strategy Specialization Introduction to Cloud Computing

  • ICT Strategy Management - IBM & Darden Digital Strategy Specialization :

  • Network Administration - Diploma in Advanced Networking

  • ICT Budget Planning & Management

  • ICT Project Management

Software

Visual Studio 2022 (C#)

Visual Studio 2022 (Visual Basic)

Phyton

Ms Sql

MySql

Certification

CERTIFIED PROFESSIONAL REQUIREMENTS ENGINEERING

Timeline

CERTIFIED PROFESSIONAL REQUIREMENTS ENGINEERING

02-2020

CERTIFIED TESTER FOUNDATION LEVEL

12-2019

IT Officer

Government Of Malaysia
03.2006 - Current

IT Administrator

MAA Medicare
06.2005 - 03.2006

Diploma - Advanced Networking

National Institute of Information Technology.
04.2001 -

Bachelor of Science - Computing

University of Wales College Newport
04.2001 -

Diploma - Computer Science

De La Salle Institue
04.2001 -

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Yoganathan MuniandyIT Officer